Experienced Data Entry Specialist for Online Pharmacy Operations – Full-Time Opportunity with arenaflex

Introduction to arenaflex

arenaflex is a leading player in the healthcare industry, dedicated to providing exceptional patient care and innovative solutions. As a dynamic and forward-thinking organization, we are committed to fostering a culture of excellence, diversity, and inclusion. Our team of talented professionals is passionate about making a positive impact on the lives of our patients and customers. If you are a motivated and detail-oriented individual with a passion for data entry and customer service, we invite you to join our team as a Data Entry Specialist for Online Pharmacy Operations.

Job Overview

In this full-time role, you will be responsible for performing data entry tasks, resolving third-party rejects, and responding to patient inquiries in a fast-paced online pharmacy environment. As a key member of our team, you will work under direct supervision to ensure accurate and efficient data entry, while providing exceptional customer service to our patients and prescribers. If you have a strong foundation in data entry, excellent communication skills, and a willingness to learn, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Perform data entry tasks using arenaflex's prescription information access systems and software, including entering patient registration information and processing prescription requests within HIPAA guidelines.
• Resolve third-party rejects by reviewing, gathering information, making corrections, and resubmitting for processing according to individual plan requirements.
• Handle correspondence to patients, including inbound calls, chats, and emails, and make outbound calls to prescribers and patients as needed.
• Provide assistance to pharmacists, both within the facility and at different locations, and identify and communicate issues to senior-level staff as appropriate.
• Troubleshoot missing prescription information, interpret medical abbreviations (SIG codes), and resolve all data entry-related exceptions.

Essential Qualifications

• High school diploma or GED equivalent.
• Basic-level computer skills, including starting up and shutting down a computer, using a mouse to point and click, starting and closing applications, moving among programs, saving files, printing documents, and accessing information online.
• Basic Google search skills, including opening a browser, typing in URLs in the correct area, using a search engine, bookmarking a website, navigating using back/forward/stop buttons, and filling out forms online.
• Intermediate-level keyboarding skills (at least 25 WPM, touch typing, formatting files).
• Ability to speak effectively in writing and verbally.
• 18 years of age or older.

Preferred Qualifications

• At least 365 days of pharmacy technician experience in a retail or call center environment.
• At least 18 months of experience as a pharmacy technician with a certificate/registration via state as granted by the state board of pharmacy or nationally recognized certification corporation.
• Experience providing customer support to internal and external clients, including meeting friendly standards for services, and assessment of customer satisfaction.
• Intermediate to advanced-level keyboarding skills (at least 35 WPM, touch typing, formatting files).
• Fluency in Spanish and English.

Career Growth Opportunities and Learning Benefits

At arenaflex, we are committed to the growth and development of our employees. As a Data Entry Specialist, you will have access to ongoing training and development opportunities, including certification programs and professional development courses. Our comprehensive training program will equip you with the skills and knowledge necessary to succeed in your role and advance your career. With a strong focus on internal promotions, we encourage our employees to explore new opportunities within the organization and develop their skills and expertise.

Work Environment and Company Culture

arenaflex is dedicated to creating a positive and inclusive work environment that fosters collaboration, creativity, and innovation. Our team is passionate about making a difference in the lives of our patients and customers, and we are committed to providing exceptional service and support. As a Data Entry Specialist, you will be part of a dynamic and supportive team that values diversity, equity, and inclusion. We offer a range of employee benefits, including competitive pay, comprehensive health insurance, and a generous paid time-off policy.

Compensation, Perks, and Benefits

arenaflex offers a competitive salary of $20 per hour, as well as a range of benefits and perks, including:

• Comprehensive health insurance, including medical, dental, and vision coverage.
• Generous paid time-off policy, including vacation days, sick leave, and holidays.
• 401(k) retirement savings plan with employer match.
• Opportunities for professional development and career advancement.
• Recognition and reward programs for outstanding performance.

Conclusion

If you are a motivated and detail-oriented individual with a passion for data entry and customer service, we invite you to join our team at arenaflex as a Data Entry Specialist for Online Pharmacy Operations. With a strong focus on career growth and development, a positive and inclusive work environment, and a range of benefits and perks, we offer a unique and rewarding opportunity for professionals who are committed to making a difference in the lives of our patients and customers. Apply now to take the first step in your career with arenaflex!

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