Experienced Marketing Assistant and Customer Service Representative – Part-Time Hybrid Role for a Dynamic and Growth-Oriented Team at arenaflex

Introduction to arenaflex

At arenaflex, we are more than just a team - we are a family of dedicated professionals passionate about making a difference in our community. Our mission is to ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy individual. We invest in quality team members who share our vision and are committed to providing exceptional service to our customers. As a Marketing Assistant and Customer Service Representative at arenaflex, you will be an integral part of our team, supporting our local marketing efforts and providing outstanding customer service to our prospective customers.

Job Overview

We are seeking a highly motivated and customer-service-oriented Marketing Assistant and Customer Service Representative to join our team at arenaflex. This part-time, hybrid role offers a unique opportunity to work in a fast-paced environment, supporting our marketing strategies and campaigns, and providing exceptional customer service to our customers. As a key member of our team, you will be responsible for developing and implementing marketing strategies, creating social media content, and fostering community relationships. If you are a dynamic and detail-oriented individual who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity at arenaflex.

Key Responsibilities

• Assist with the development and implementation of the school's marketing strategies and campaigns, including creating social media content, managing social media accounts, and distributing marketing materials.
• Create engaging social media content, including photos, videos, and printed materials, and boost and manage the school's social media accounts on platforms such as Facebook, Instagram, WhatsApp groups, NextDoor App, and other relevant platforms.
• Gather and analyze customer data and feedback to help inform marketing decisions and improve customer service.
• Foster and grow community relationships with school PTOs, mom's groups, Chamber of Commerce, and other related groups and institutions to promote the school and its services.
• Participate in local community events and outreach initiatives to promote the school and its services, and provide exceptional customer service to ensure a positive experience for all prospective customers.
• Assist with the registration and enrollment process for services, maintain detailed records of prospective customer interactions, and follow up as needed to ensure customer satisfaction.

Essential Qualifications

• 1-2 years of experience in a customer service or marketing role, with a strong understanding of marketing principles and customer service best practices.
• Strong communication and interpersonal skills, with the ability to interact with people of all ages and backgrounds.
• Proficient in using social media platforms and basic graphic design tools, with the ability to create engaging content and manage social media accounts.
• Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.

Preferred Qualifications

• Experience working in a customer-facing role, with a strong understanding of customer service principles and practices.
• Knowledge of marketing automation platforms and email marketing tools, with the ability to create and implement email marketing campaigns.
• Experience with community outreach and event planning, with the ability to foster and grow community relationships.
• Strong analytical and problem-solving skills, with the ability to gather and analyze customer data and feedback.

Career Growth Opportunities and Learning Benefits

At arenaflex, we are committed to the growth and development of our team members. As a Marketing Assistant and Customer Service Representative, you will have the opportunity to develop your skills and knowledge in marketing and customer service, and to take on new challenges and responsibilities as you grow in your role. We offer specialized training and development programs, including training in our advanced and unique approach to marketing and customer service. With opportunities for advancement and professional growth, you can build a rewarding and challenging career at arenaflex.

Work Environment and Company Culture

At arenaflex, we pride ourselves on our positive and supportive work environment. Our team is passionate about making a difference in our community, and we are committed to providing exceptional service to our customers. We offer a flexible and dynamic work environment, with opportunities for remote work and flexible scheduling. Our company culture is built on values of respect, empathy, and teamwork, and we are committed to creating a positive and inclusive work environment for all team members.

Compensation, Perks, and Benefits

We offer a competitive salary and benefits package, including flexible scheduling, training and development opportunities, and a positive and supportive work environment. Our compensation package includes a starting salary of $16 per hour, with opportunities for advancement and professional growth. We also offer a range of perks and benefits, including birthday off and paid, three-hour shift, and flexible schedules that can be scheduled around school or other jobs.

Conclusion

If you are a motivated and customer-service-oriented individual who is passionate about making a difference in your community, we encourage you to apply for this exciting opportunity at arenaflex. As a Marketing Assistant and Customer Service Representative, you will be an integral part of our team, supporting our marketing efforts and providing exceptional customer service to our customers. With opportunities for career growth and development, a positive and supportive work environment, and a competitive salary and benefits package, this is a unique and rewarding opportunity to join a dynamic and growth-oriented team. Apply today to become a part of the arenaflex family and make a lasting impact in your community!