Desktop Engineer [3rd shift] - NEWARK, NJ/Onsite for 1 month & will be 100% remote
Desktop Engineer for the 3rd shift
NEWARK, NJ/REMOTE
initially onsite for one month and will be 100% remote after that
7+ Months
Description
We are looking for a qualified Desktop Engineer for the 3rd shift of our 24x7 Team who has experience troubleshooting computer issues and supporting customers by phone, email, and via remote access tools.
• Troubleshoot Desktop LAN, server, wi-fi and connectivity issues.
• Utilize ticketing system to track email submissions and managing phone support efforts.
• Manage Windows Active Directory and Exchange.
• Work closely with other IT employees on system maintenance and configuration projects.
• Work closely with other employees on interdepartmental projects.
• Maintain accurate asset management records.
• Work with vendors and manufacturers
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