Head of Operations for Airbnb Co-Hosting Company

Head of Operations – Airbnb Co-Hosting Company We're building a fast-growing Airbnb co-hosting company focused on scale, systems, and long-term automation. Client acquisition is handled in-house — we are looking for a senior Head of Operations / Director of Property Management to own execution. This is not a co-founder role and not a lifestyle hosting position. This is a leadership role for someone who has already managed real volume and wants to run a clean, scalable operation. What You'll Be Responsible For You will own day-to-day operations end to end, including: Onboarding new homeowners (photos, listings, pricing setup, launch coordination) Overseeing guest communication, turnovers, and maintenance through VAs and vendors Building and enforcing SOPs for all operational workflows Monitoring quality, response times, reviews, and homeowner satisfaction Acting as the primary ops point of contact once clients are live Preparing the operation to scale cleanly to 50, 100, and 200+ properties You will not be responsible for sales, marketing, or lead generation. How the Company Is Structured Operations live inside the company Tools and systems are centralized (PMS, pricing, turnover, comms) The goal is to automate and delegate, not micromanage This role is designed to become more strategic over time, not more reactive Who This Role Is For This role is a fit if you: Have managed 20–50+ Airbnb properties (co-hosting or arbitrage) Have experience leading VAs or ops teams Understand pricing tools, PMS platforms, and STR workflows Are process-driven and comfortable building systems Want to run a serious operation, not freelance task-hop Think in terms of scale, margin, and quality control Who This Role Is NOT For This is not a fit if you: Are new to Airbnb operations Have only managed 1–5 listings Are looking for a "partner" or equity-first role Prefer casual or part-time hosting Want autonomy without accountability What Success Looks Like New properties are launched smoothly and on time Guest communication and turnovers are handled without founder involvement Homeowners are confident, informed, and retained Ops costs stay controlled as the portfolio grows The business becomes easier to run as it scales, not harder Contract duration of more than 6 months. with 30 hours per week. Mandatory skills: Communications, Administrative Support, Customer Service, Email Communication, Revenue Management, Airbnb, Property Management, Real Estate Apply tot his job Apply To this Job