Operations Analyst - FinTech | Optimize Ops & CX; Hybrid
Position: Operations Analyst - FinTech | Optimize Ops & CX (Hybrid)
Location: New York
A Fin Tech startup is seeking a proactive Operations Analyst to join their team in New York. The role emphasizes hands-on operational execution, aiming to enhance customer support operations and strategic initiatives. Ideal candidates will have 1 to 4 years of experience, strong process management abilities, and excellent communication skills. Additional familiarity with customer service tools like Zendesk and analytical skills for data insights are a plus.
This position is on-site with some remote work flexibility.
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