Content Operations Associate

Job Description: • This is a remote position. • We’re looking for a detail-oriented and proactive Content Operations Assistant to manage content workflows, coordinate creative teams, and support client communications. • In this role, you'll oversee content calendars, review and organize creative assets, handle video editing coordination, manage social media posting, and assist with billing and prospecting tasks. • Ideal candidates have 3+ years of operations experience, strong communication skills, and are comfortable working in a fast-paced, collaborative environment. • Experience with Notion, Excel, and managing creative processes is a plus. • Serve as the primary point of contact between employees, clients, and external partners. • Perform quality control on creative assets to ensure quality and accuracy. • Manage a team of creatives to produce and finalize client assets in a timely manner. • Manage other PM tasks (track deadlines/ milestones and coordinate to ensure success). • Manage client content folders (create folders, upload content, distribute links, etc). • Oversee a Notion content calendar and execute weekly. • Oversee video editing: Coordinate editors by providing them with video links and instructions, ensuring timely completion, and checking completed edits for approval. • Manage post-approval content: Transfer approved edits to a designated client folder. • Post content to various social media platforms and manage the client's social accounts. • Manage billing by processing and paying invoices received from contractors. • Perform daily prospecting by compiling lists of sports/ poker content creators and reaching out to them for potential collaborations. • Engage with prospects, manage email correspondence, and involve the business owner once interest is confirmed. Requirements: • 3+ years experience as an operations associate (preferably at an agency or startup) • Exceptional verbal and written communication skills with an extroverted personality • Experience communicating with clients in a fast-paced environment over phone/ email • 1+ years experience managing a creative development process and team • Hands-on experience with project management tasks and tools (Notion preferred) • Basic - intermediate skills with Microsoft Excel • Ability to work EST • Familiarity with Adobe Suite (Photoshop, Premier Pro) • Familiarity with Slack and Zoom for internal team coordination / communication Benefits: Apply tot his job Apply To this Job