Remote Property Operations Coordinator (AppFolio | Section 8 Portfolio)
Company Overview
Growing property management and real estate investment company managing a rapidly expanding residential portfolio across multiple markets. We are building a streamlined operations team to support continued growth and deliver strong tenant service, fast maintenance coordination, and organized back-office systems.
Position Summary
We are seeking a full-time Remote Property Operations Coordinator to serve as the central hub of daily operations. This role manages incoming calls, maintenance coordination, tenant administration, and AppFolio workflows. The ideal candidate has prior property management experience and is comfortable working in a fast-paced, high-accountability environment.
Key Responsibilities
• Answer company phone lines and respond to tenant inquiries professionally
• Create, update, and track work orders in AppFolio
• Schedule maintenance technicians and third-party vendors
• Coordinate Section 8 paperwork, inspections, and documentation
• Prepare and send lease renewals and onboarding documents
• Port new tenants into AppFolio and maintain accurate tenant records
• Add approved charges, rents, and outside payments in AppFolio
• Monitor open tasks, upcoming inspections, and expiring leases
• Maintain organized digital files and communication logs
Requirements
• Prior property management, leasing coordination, or operations experience
• Working knowledge of AppFolio (strongly preferred) or similar PM software
• Experience with Housing Authority / Section 8 processes is a plus
• Strong phone presence and professional communication skills
• Highly organized with strong attention to detail
• Ability to multitask while maintaining accuracy
• Reliable internet connection and dedicated remote workspace
Preferred Skills
• Maintenance scheduling or vendor coordination experience
• Familiarity with rent ledgers, charges, and tenant file management
• Ability to follow structured SOPs and meet deadlines
Schedule & Compensation
• Full-time remote position (U.S. based)
• Standard Eastern Time business hours preferred
• Competitive hourly pay based on experience
• Growth opportunity as the company expands into larger multifamily assets
How to Apply
Please submit your resume along with a short summary of your property management experience and any AppFolio or Section 8 experience.
Pay: From $20.00 per hour
Work Location: Remote
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