Senior Solution Engineer – AI & Automation, B2B SaaS
Job Description:
• Champion AI and automation opportunities across enterprise and mid-market clients.
• Conduct discovery to identify automation use cases and align solutions with client pains.
• Deliver engaging demonstrations of AI features, assistants, and automation workflows.
• Collaborate with Sales, Solutions, and Marketing to tailor proposals and value narratives.
• Advocate for Avetta's Artificial Intelligence (AI) capabilities in client conversations, driving adoption and serving as a customer feedback loop for Product counterparts.
• Share customer insights with Implementation and Client Success to support transitions.
• Represent Avetta at strategic conferences, industry events, and client workshops.
• Mentor junior team members and contribute to team enablement and training initiatives.
• Identify and prioritize AI use cases aligned with sales strategy and growth targets.
• Deploy and integrate AI and automation workflows across Solution Consulting functions.
• Manage and refine AI agents, assistants, automated trackers, and content generators.
• Collaborate closely with the Principal AI Technical Lead and technical teams (ex: Solution Engineering, Business Systems, Data Science, SME) to ensure AI systems reflect current industry messaging, solution capabilities, market insights, and business process logic.
• Partner with Product and Engineering Teams to advocate for enhancements to demonstration environments and Avetta artificial intelligence (AI) capabilities.
• Serve as a strategic advisor and technical voice in cross-functional AI initiatives.
• Lead or contribute to pivotal projects, including AI demo environment setup and maintenance. Lead setup and maintenance of AI-powered demonstration environments.
• Support creation of technical sales collateral (mockups, diagrams, etc.) when needed.
• Act as a translator between data and business teams, helping interpret insights and identify opportunities for automation, improvement, and strategic decision-making.
Requirements:
• 8+ years of sales, pre-sales or similar client-facing experience, highlighting technical expertise.
• 2+ years of experience positioning and selling artificial intelligence (AI) or automation technologies.
• Bachelor's degree in Computer Science, Cognitive Science, Management Information Systems (MIS), Data Science, Business Administration, Product / Technical Marketing, or related field.
• Proven experience managing cross-functional initiatives involving artificial intelligence (AI), sales enablement solutions, and / or solution demonstration or product visualization technologies.
• Strong understanding of sales and solutioning processes, go-to-market (GTM) motions, and how technical and business teams intersect to drive commercial success.
• Ability to create and deliver targeted, comprehensive, and informative presentations.
• Experience translating field insights into actionable feedback for Product and Marketing teams.
• Health and Safety, Risk Management, Procurement or Sustainability experience is an asset.
• Proficiency in PowerBI, Tableau, and similar systems for data visualization and reporting.
• Hands-on experience with Salesforce, Gong, JIRA / Confluence, and Microsoft 365 Suite.
• Familiarity with generative artificial intelligence (AI) and large language model (LLM) solutions such as ChatGPT, Claude, Copilot, Perplexity, Replit, v0, Lovable, and similar.
• Ability to manage multiple projects and stakeholders in a fast-paced environment.
• Occasional availability outside standard working hours to accommodate global stakeholders.
Benefits:
• health, dental and vision insurance
• 401(k)
• PTO
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