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Senior Solution Engineer – AI & Automation, B2B SaaS

Remote, USA Full-time Posted 2025-11-24
Job Description: • Champion AI and automation opportunities across enterprise and mid-market clients. • Conduct discovery to identify automation use cases and align solutions with client pains. • Deliver engaging demonstrations of AI features, assistants, and automation workflows. • Collaborate with Sales, Solutions, and Marketing to tailor proposals and value narratives. • Advocate for Avetta's Artificial Intelligence (AI) capabilities in client conversations, driving adoption and serving as a customer feedback loop for Product counterparts. • Share customer insights with Implementation and Client Success to support transitions. • Represent Avetta at strategic conferences, industry events, and client workshops. • Mentor junior team members and contribute to team enablement and training initiatives. • Identify and prioritize AI use cases aligned with sales strategy and growth targets. • Deploy and integrate AI and automation workflows across Solution Consulting functions. • Manage and refine AI agents, assistants, automated trackers, and content generators. • Collaborate closely with the Principal AI Technical Lead and technical teams (ex: Solution Engineering, Business Systems, Data Science, SME) to ensure AI systems reflect current industry messaging, solution capabilities, market insights, and business process logic. • Partner with Product and Engineering Teams to advocate for enhancements to demonstration environments and Avetta artificial intelligence (AI) capabilities. • Serve as a strategic advisor and technical voice in cross-functional AI initiatives. • Lead or contribute to pivotal projects, including AI demo environment setup and maintenance. Lead setup and maintenance of AI-powered demonstration environments. • Support creation of technical sales collateral (mockups, diagrams, etc.) when needed. • Act as a translator between data and business teams, helping interpret insights and identify opportunities for automation, improvement, and strategic decision-making. Requirements: • 8+ years of sales, pre-sales or similar client-facing experience, highlighting technical expertise. • 2+ years of experience positioning and selling artificial intelligence (AI) or automation technologies. • Bachelor's degree in Computer Science, Cognitive Science, Management Information Systems (MIS), Data Science, Business Administration, Product / Technical Marketing, or related field. • Proven experience managing cross-functional initiatives involving artificial intelligence (AI), sales enablement solutions, and / or solution demonstration or product visualization technologies. • Strong understanding of sales and solutioning processes, go-to-market (GTM) motions, and how technical and business teams intersect to drive commercial success. • Ability to create and deliver targeted, comprehensive, and informative presentations. • Experience translating field insights into actionable feedback for Product and Marketing teams. • Health and Safety, Risk Management, Procurement or Sustainability experience is an asset. • Proficiency in PowerBI, Tableau, and similar systems for data visualization and reporting. • Hands-on experience with Salesforce, Gong, JIRA / Confluence, and Microsoft 365 Suite. • Familiarity with generative artificial intelligence (AI) and large language model (LLM) solutions such as ChatGPT, Claude, Copilot, Perplexity, Replit, v0, Lovable, and similar. • Ability to manage multiple projects and stakeholders in a fast-paced environment. • Occasional availability outside standard working hours to accommodate global stakeholders. Benefits: • health, dental and vision insurance • 401(k) • PTO Apply tot his job Apply To this Job

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