Account Manager/Business Advisor - Digital Marketig

Mark My Words Media is a US-based marketing agency that partners with owner-led businesses (primarily sign, print, and local service companies) to build sustainable, compounding growth systems. We are launching a new flagship service — the Revenue Flywheel — which goes beyond campaigns and focuses on building long-term systems for: • Client acquisition • Retention & reactivation • Referral-driven growth This role sits at the center of that transformation. We’re hiring a Senior Client Success Manager/Business Advisor to own client relationships end-to-end. You will act as: • A trusted advisor to business owners • The internal representative of the client (product owner) • The person responsible for ensuring the client’s strategy, priorities, and execution stay aligned • Internal coordinator with our delivery team Role ResponsibilitiesClient Advisory & Strategy • Build deep understanding of each client’s business, goals, and constraints • Guide clients through growth strategy • Regularly review performance, priorities, and alignment • Communicate honestly and directly — even when conversations are hard Internal Coordination (Product Owner Role) • Translate client priorities into clear internal execution plans • Own prioritization: what matters this week and this month • Ensure tasks move forward in the correct order Relationship Ownership • Be the primary point of contact for assigned clients • Maintain proactive, responsive communication • Ensure clients feel understood, supported, and confident What Success Looks Like (First 60 Days) By day 60, you can: • Clearly explain each client’s top priorities • Articulate what the team should focus on next and why • Demonstrate client trust and confidence • Show consistent follow-through and closure of open loops Required Experience & Skills • 5+ years of experience advising business owners or executives • Bachelor’s Degree in Business, Marketing, or relevant field • MBA or equivalent experience • 5+ years of experience working in high-level digital marketing roles • Excellent written and verbal English (Minimum C1 required) • Strong understanding of Google Ads, Meta Ads, and SEO • Familiarity with US business culture & geography • Highly organized, detail-oriented, and relentless with follow-ups • Ownership mindset — self-directed and reliable in a remote environment • Knowledge of HubSpot, ClickUp, and Google Workspace. Job Types: Full-time, Contract Pay: $60,000.00 - $80,000.00 per year Work Location: Remote Apply tot his job Apply To this Job