Senior Operations Analyst – Processes, Reporting, Data Management – Healthcare Consulting

Job Description: • Support client servicing operations, ensuring efficient business processes, accurate reporting, and effective data management • Weekly and monthly NetSuite hours reporting support • Generates, reviews, and distributes reports, validates data and ensures data accuracy • Cyclical (monthly or quarterly) hours and revenue review with project teams • Gathers data, validates with project teams, conducts meetings to forecast future hours and revenue, and flags issues • Owns the data transfer to NetSuite or finance spreadsheets • NetSuite/CRM data entry, assisting with validation and input of data into NetSuite • Coordination with internal departments to manage data and processes • Supports launch, implementation, and ongoing maintenance of enhanced CRM • Conduct ad hoc operations analysis to support internal business areas • Participates in other projects and duties as assigned Requirements: • Bachelor’s degree in business or a related field required • MBA preferred • 5+ years professional work experience in operations planning, modeling, analysis, and metrics for professional services • Outstanding analytical skills, mathematical skills, quantitative modeling skills and business analytics understanding/skills • Experience in healthcare industry preferred • High-level proficiency with analytical systems/tools e.g., Excel and other Microsoft Office 365 tools (Word, PowerPoint, etc.) • Desired proficiency with data visualization tools, preferably PowerBI • Proficiency in ERP and CRM tools • Ability to act independently, with limited oversight, on tasks and deliverables as needed • Ability to work well with others in teams and build relationships with staff throughout the firm, at multiple levels • Exceptional written, oral, and graphical presentation/communication skills • Ability to multi-task, managing multiple, complex projects at once • Detail-oriented with excellent organizational skills • Ability to meet deadlines and manage time appropriately • Flexibility to take on a wide range of projects Benefits: • eligible to participate in our annual Corporate Incentive Plan (CIP) that can range to up to 7% of annual salary • group healthcare plans that offer medical, dental, and vision • insurance plans offering short-term disability, long term disability, and basic life • 401k plan provided they meet plan requirements • Flexible Time Off that allows employees to use what they need • 10 paid holidays throughout the calendar year • paid time off for qualifying medical leave • up to 12 weeks of combined paid parental and bonding leave Apply tot his job Apply To this Job