Director – Clinical Operations, Commercial Payer Provider Healthcare
Job Description:
• This position includes responsibilities in leveraging and delivering high quality consulting services to clients for the Guidehouse Healthcare Payer and Provider Practice.
• Deliver industry expertise and management consulting services in support of client engagements in the Health Segment.
• Establish account management relationships with key client decision makers.
• Identify key industry issues and develop solutions specific to client needs.
• Provide delivery assurance support for engagements with targeted clients.
• Mentor staff on assignments within the account delivering services.
• Provide visible leadership within the account and the practice.
• Lead consulting projects in support of contract deliverables, project plans, and executive expectations through strong impact and influence on key client decision makers and client influencers.
Requirements:
• Undergraduate degree required; Nursing or clinical degree from an accredited college preferred.
• 10+ years of experience in hospital operations including clinical operations, performance improvement, labor and non-labor optimization, physician operations, or financial operations focused on a provider setting.
• This includes experience in patient flow, bed management, inpatient nursing, bed transfer, command center operations, and strong understanding of patient throughput.
• Demonstrate a deep knowledge of hospital and health system operations.
• Ability to benchmark data and leverage data to assist clients in redesigning operational processes to drive efficiency, including creation of standard work processes.
• Ability to conduct relevant research, interpret analytics, and draw conclusions / make relevant recommendations based on analyses performed - including a basic proficiency in Microsoft Office applications.
• Prior experience delivering programs in a consulting environment; driving complex, multi-faceted, multi-site application/operational change and clinical improvement programs on aggressive timelines.
• Strong client leadership skills and ability to sell add-on work and recognize business development opportunities in challenging situations.
• Open to extensive work-related travel more than 75% of the time.
Benefits:
• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend
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