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Accounting Support Specialist I

Remote, USA Full-time Posted 2025-11-24
Job Description: • Investigate, resolve, and respond to internal and external customers calls and emails regarding inquiries for policy status, payment remittances, return premiums, cancellations, reinstatements, etc. • Research, review and process unidentified/suspense/exception premium receipts. • Review, analyze and authorize premium disbursements timely. • Prepare daily bank deposit reconciliation to assure that all sources of premium postings to the billing system are accounted for and credited correctly to bank accounts. • Responsible for sorting, prioritizing processing and recording premiums receipts received in house timely and accurately in billing system. • Prepare correction entries for keying errors due to payment misapplication and bank errors. • Assists in completing moderately complex calculations and billing account analysis. • Create and track pending items (i.e. unidentified, suspense, exception items). • Maintaining proper documentation and filing of supporting documents. • Perform OFAC clearance and Premium Collections follow-up and resolution. • Perform back up duties as required. Requirements: • High School Diploma required. • Accounting course preferred. • 0 to 1 year’s accounting work experience required (Accounting Support Specialist I). • Duck Creek experience preferred. • Exceptional typing and 10key by touch skills required. • Excellent oral and written communication. • Intermediate Excel and Word skills. Benefits: Apply tot his job Apply To this Job

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