Travel Program Manager

Job Description: • Lead Travel Program Operations: Provide strategic oversight of the Board’s automated Travel Management System (TMS), ensuring operational efficiency, compliance, and continuous improvement. • Oversee TMS Implementation & Integration: Manage system configuration and integration with monitoring, financial, and reimbursement platforms to ensure seamless end-to-end travel and expense processing. • Manage Vendors & Contracts: Direct vendor performance, enforce SLAs, and oversee travel service providers and audit partners. • Govern Travel Policy & Compliance: Develop and maintain travel policies, ensure system-enforced compliance, and monitor audit findings and spend controls. • Ensure Risk Management & Duty of Care: Oversee traveler tracking, risk monitoring, and emergency response protocols. • Supervise Audit & Support Services: Manage travel claim audit services and customer support desk operations to ensure accurate reimbursements and high-quality traveler assistance. Requirements: • Minimum of 10 years of combined corporate and/or government travel operations experience. • Minimum of 10 years of vendor management experience, including contract oversight and SLA management. • Minimum of 10 years of travel policy development and governance experience. • Minimum of 2 years of travel risk management and duty of care experience. • Demonstrated experience overseeing travel management operations, including direct experience using and/or overseeing implementation and administration of an automated Travel Management System (TMS). • Experience integrating travel systems with financial, monitoring, and reimbursement platforms. • Strong knowledge of federal or public-sector travel compliance environments preferred. • Exceptional leadership, stakeholder engagement, and executive communication skills. Benefits: • U.S. Citizenship is required Apply tot his job Apply To this Job