QA Lead – Test Manager, Eligibility Systems

Job Description: • Lead end-to-end QA and testing activities for eligibility, enrollment, renewals, and case management modules. • Develop and maintain test strategies, test plans, and test schedules aligned to project timelines and release cycles. • Manage functional, integration, regression, and user acceptance testing (UAT) for eligibility systems. • Validate system behavior against Medicaid, SNAP, TANF, Childcare, and other HHS program rules. • Coordinate testing activities across cross-functional teams, including business analysts, policy SMEs, developers, and vendors. • Review and approve test scenarios, test cases, and expected outcomes for eligibility workflows. • Track and manage defects, working with technical teams to ensure timely resolution and retesting. • Provide regular QA status reporting, risk assessments, and readiness updates to project leadership. • Support go-live readiness, cutover planning, and post-implementation stabilization (“hypercare”). Requirements: • 5–10 years of experience in QA, Test Management, or Quality Assurance leadership roles. • Hands-on experience testing eligibility and enrollment systems, preferably within an Integrated Eligibility System (IES) environment. • Strong understanding of eligibility workflows, determinations, renewals, verifications, and notices. • Experience supporting public-sector or healthcare systems, particularly Medicaid or HHS programs. • Proven ability to lead QA teams and coordinate testing across multiple workstreams. • Experience with defect tracking and test management tools (e.g., Jira, ALM, Azure DevOps). • Strong analytical, documentation, and communication skills. Benefits: • N/A Apply tot his job Apply To this Job