Technical Content Writer job at TruBridge in US National
Title: Technical Content Writer
Location: - US
Job type:Remote
Time Type: Full Time
Job id: JR102192
Job Description:
Job Details
Functional Title: Content Writer Associate
External Title: Technical Content Writer
Supervisory Organization: RCM Support – Stephanie Revering
Technical Requirements
Strong writing, editing, and proofreading skills with the ability to tailor content for multiple audiences and formats
Experience creating content for digital platforms, including websites, knowledge bases, user documentation, marketing materials, and internal communications
Proficiency with content management systems (CMS) and document collaboration tools (e.g., SharePoint, Confluence, or similar platforms)
Ability to write and maintain technical or process-driven documentation with accuracy and clarity
Experience working with style guides and brand standards to ensure consistency
Ability to interpret and synthesize information from subject matter experts into clear, concise content
Strong attention to detail and version control practices
Proficient in Microsoft Office
Must be able to work independently and as a team member in a fast-paced environment while managing multiple priorities.
Ability to manage multiple projects, meet deadlines, and adapt content based on feedback
Bachelor’s degree or equivalent experience required
Preferred Qualifications
Healthcare Revenue Cycle Experience
Software training experience.
Purpose
The Content Writer is responsible for developing clear, accurate, and engaging written content that supports business objectives, enhances customer experience, and ensures consistency across all communication channels. This role partners closely with cross-functional teams to translate complex concepts into user-friendly content, ensuring materials are aligned with brand standards, regulatory requirements, and best practices. Ensure continuity of messaging and terminology across all RCM documentation by updating all aspects of documentation concurrently with the Help File or alternatively, update the Help File when updating supporting documentation.
Content Writer will be responsible for updating all RCM Core module content including but not limited to:
Essential Functions
TASK
Help File creation and maintenance
User Guides & Workflows
Claim Management Guide
Medicare Direct Processing Guide
Remittance Management Guide
Trading Partner Guide
KnowledgeBase Articles
Release Notes
Feature update posts
Best Practice Guides
Training GIFs
Workflows
Optimization
Review of Systems content
Key Performance content
Web learning
TruLearn courses
Learning seminars
Template & Policy Maintenance
Other duties as assigned
Business Support
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