UPS Field Service Engineer - Chicago IL

TITLE: UPS Field Service Engineer DIRECT HIRE LOCATION: Chicago, IL • With 1.5 hr travel time to the downtown area or Aurora, IL FIELD JOB DETAILS: • Majority Local Travel: Primarily within the local area with occasional overnight stays nationwide based on business needs. • Reimbursements: Mileage reimbursement, car allowance, and cell phone allowance provided. Tools provided by company. Any overnight travel is reimbursed. HEALTH BENEFITS: • Medical - United Healthcare • Dental • Vision • Flex-Spending Account • Benefit card to be provided to employees for prescription drug purchases. • Life Insurance & ADD • Short Term Disability • Long Term Disability • 10 company paid holidays plus 2 personal days • 401k - 3% company match Job Description: UPS Field Service Engineer - Chicago, IL The UPS Field Service Engineer applies diversified knowledge of the power electronics industry to complete start-up, testing, troubleshooting, operations and maintenance work of UPS and related critical power equipment. The SFSE will be home based and dispatched to customer sites as required. Specific Duties • Responsible for commissioning, maintaining and providing emergency support on power electronics at customers’ sites within the regional coverage area • Performs commissioning-focused design reviews, prepares commissioning test procedures and reports, coordinates and oversees on-site testing • Involved in preventive maintenance, emergency response, equipment start-up and/or field modifications • Attends periodic training at the company’s headquarters on various OEM units and Standard Operating Procedures (SOPs) which includes testing equipment and/or rebuilding older systems • Troubleshoots issues with the technical-support group related to maintenance or operation of equipment • Participates in the development of Methods of Procedures (MOPs) and be expected to consult with supervisor(s) concerning unusual problems and developments. Job Requirements • Preferably 5-10+ years experience in the critical power industry and ability to troubleshoot down to component level on equipment such as UPS, batteries, PDU’s, STS, etc. • Utilizes hand tools and test equipment to perform work • Requires excellent verbal, written communication skills & customer relation skills • Must be able to provide high level of quality customer service • Must be able to complete Field Service Reports in a timely manner • Requires knowledge of equipment manufacturer’s specifications • Ability to work independently and exhibit resourcefulness • Must be able to perform repeated bending & lifting of up to 100 lbs. during certain procedures • Must be able to provide necessary pro-active recommendations to clients • Candidate must be willing to work nights & weekends when necessary • Knowledge of general computer hardware & software applications • Previous 3rd Party UPS experience a plus • UPS OEM factory training or experience in Liebert / Emerson / Vertiv , APC / MGE / Schneider , or Eaton / Powerware , a MUST • Technical degree a plus • Previous military experience and training a plus Educational Background • Technical graduate of a two-year accredited technical school in an engineering/technical field OR • Three to five years of technician experience in related power electronics field or industry Salary: $85k-$98k, plus $600 monthly car allowance Apply tot his job Apply To this Job