Data Entry Technician – Court Records Management & Customer Service Specialist at arenaflex

Welcome to arenaflex – Where Accuracy Meets Public Service

At arenaflex, we are the backbone of the judicial system, ensuring that every adoption, name change, and court order is recorded with precision and care. Our mission is to provide reliable, timely, and confidential data management that supports judges, attorneys, and the public. As a publicly trusted organization, we value integrity, professionalism, and a commitment to serving our community. If you thrive in an environment where meticulous attention to detail and exceptional customer service are paramount, your next career chapter begins here.

Position Overview

The Data Entry Technician at arenaflex plays a critical role in the daily operations of the Office of the Clerk of Court and Family Court. This position blends routine clerical duties with moderately complex data processing tasks. You will be responsible for entering, verifying, and organizing vital court records while maintaining clear communication with internal staff, external agencies, and the general public.

Key Responsibilities

Core Data Management

• Accurately enter adoption, name‑change, judgment, and order information into arenaflex’s court management system.
• Summarize, tabulate, and format data according to established schemas to facilitate easy retrieval and reporting.
• Perform routine quality‑control checks to ensure data integrity and resolve discrepancies promptly.
• Maintain and update duplicate case files, ensuring that each copy reflects the most current information.

Document Handling & Distribution

• Check files in and out daily, tracking movement to prevent loss or misplacement.
• Pull, file, and distribute orders, judgments, and other legal documents to judges, staff, or external parties as directed.
• Create and distribute the daily docket, ensuring all stakeholders receive timely updates.
• Prepare, type, copy, and transmit a variety of documents, including civil and criminal records, correspondence, and memos.

Customer & Public Interaction

• Answer inbound telephone calls, providing accurate information and routing callers to the appropriate personnel.
• Assist the public, county departments, and partner agencies with inquiries, record requests, and procedural guidance.
• Take detailed messages when necessary and ensure follow‑up actions are completed.
• Handle difficult or upset callers with professionalism, de‑escalating situations while adhering to arenaflex policies.

Administrative Support & Continuous Learning

• Perform routine clerical duties such as copying, faxing, filing, and assembling material packets.
• Attend staff meetings, county‑wide briefings, and professional development workshops to stay current on policies, technology updates, and best practices.
• Maintain office equipment (e.g., add paper, replace toner cartridges) to ensure uninterrupted workflow.

Essential Qualifications

Educational Background

• High school diploma or GED equivalent.
• Supplementary training, coursework, or self‑study equivalent to at least one year of college education in data processing, clerical studies, or a related field.

Experience Requirements

• One to two years of experience in an office environment, preferably with exposure to legal or governmental record‑keeping.
• Demonstrated ability to manage confidential information with discretion.

Certifications & Licenses

• Must obtain or already possess a Notary Public certification.
• Valid state driver’s license required for occasional off‑site duties.

Preferred Skills & Attributes

• Technical Proficiency: Comfortable using court‑specific software, word processors, spreadsheets, and database entry tools.
• Mathematical Aptitude: Ability to perform basic calculations, ratios, and percentages to verify financial or statutory data.
• Communication Skills: Clear written and verbal communication; capable of drafting routine reports, letters, and memos with proper formatting.
• Problem‑Solving: Skilled at interpreting procedural guidelines and making quick, sound judgments when routine tasks present unexpected challenges.
• Customer Service Orientation: Friendly, patient, and resilient when dealing with a diverse public audience.
• Organizational Ability: Efficiently prioritize multiple tasks while maintaining a high level of accuracy.

Physical Demands & Work Environment

The role is primarily sedentary, involving extensive keyboard work and screen time. Candidates must be able to lift up to 50 pounds occasionally, handle up to 10 pounds of repetitive force (e.g., filing, moving trays), and navigate step stools or ladders when retrieving high‑placed files. The work setting is a modern office equipped with standard ergonomic furniture, copy machines, fax devices, and telephone systems. No known environmental hazards are present.

Compensation, Benefits & Career Growth

arenaflex offers a competitive hourly wage ranging from $17.00 to $27.18, commensurate with experience and certifications. In addition to base pay, our benefits package may include:

• Health, dental, and vision insurance options.
• Retirement savings plans with employer matching contributions.
• Paid time off, holidays, and sick leave.
• Professional development funds for certifications, workshops, or continuing education.
• Employee assistance programs supporting mental and physical well‑being.

Career progression pathways are clearly defined. Technicians who excel may advance to senior data specialist roles, supervisory positions, or cross‑functional opportunities within arenaflex’s technology, compliance, or administrative divisions. Ongoing mentorship and training ensure you acquire the skills needed for long‑term success.

Work Culture at arenaflex

At arenaflex, we foster a collaborative, inclusive, and respectful environment. Our team values integrity, transparency, and continuous improvement. Employees are encouraged to share ideas, participate in community outreach, and engage in team‑building activities. Diversity is celebrated, and we are proud to be an equal‑opportunity employer that provides reasonable accommodations for individuals with disabilities.

Application Process

Interested candidates should apply online by creating an account on the arenaflex careers portal, selecting the “Data Entry Technician” position, and completing the full application. Please note that a resume is supplemental; all qualifications must be entered directly into the application fields. Incomplete submissions will be disqualified. After submission, you will receive an email confirming receipt and further instructions. The Human Resources team at arenaflex will not provide status updates by phone.

Equal Opportunity Statement

arenaflex is an Equal Opportunity Employer. We are committed to building a workforce that reflects the community we serve and to providing a workplace free from discrimination. Reasonable accommodations are available upon request for qualified individuals with disabilities.

Take the Next Step

If you are detail‑oriented, enjoy helping the public, and are ready to contribute to the efficient operation of our judicial system, we invite you to join arenaflex. Your expertise will directly support the integrity of court records and the smooth delivery of justice. Apply today and become a valued member of a dedicated team that makes a real difference every day.