Remote Customer Success Benefits Manager
About the position
AO Globe Life is hiring qualified individuals to join our mission-driven, fully remote team. Whether you’re a recent grad in business, marketing, or communications—or simply looking for a people-first career with long-term growth—this is your launchpad. We provide hands-on training , structured mentorship , and pre-qualified leads to set you up for success from anywhere you work.
Responsibilities
• Conduct scheduled Zoom consultations with clients
• Guide individuals and families through personalized benefit options
• Walk clients through the enrollment process
• Maintain accurate, organized digital records
• Deliver excellent customer service and follow-up
• Participate in weekly training and mentorship sessions
• Build strong client relationships that support long-term success
Requirements
• Strong interpersonal and communication skills
• Organized, self-driven, and able to work independently
• Confident on video and familiar with virtual tools
• Motivated by purpose-driven work and helping others
• Authorized to work in the U.S.
• Must have a reliable internet connection and a Windows-based laptop with a webcam
Nice-to-haves
• Customer service or client-facing experience (preferred, not required)
Benefits
• 100% remote work environment
• ⏰ Flexible scheduling
• All warm, pre-qualified leads—no cold calling
• Weekly pay via direct deposit (commission-based)
• Vested renewals for long-term income growth
• Full training & full licensing support
• Performance bonuses (monthly & quarterly)
• Equity opportunity for qualifying team members
• Clear career advancement pathways
• Collaborative, mission-focused team culture
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