Customer Service / Sales
Job Description:
• Provide impeccable customer service to all customers
• Answer any questions the customer may have about available products and services
• Listen to customer concerns and complaints with the goal of identifying the causes of the problem
• Ensure customer satisfaction
Requirements:
• Customer service agents with a passion for excellence
• Soft sales experience an asset
• Strong problem-solving skills
• Empathetic disposition
• Call center or customer service experience preferred
• Sales experience an asset
• Basic knowledge of computer software and office systems
• Secondary Level Passes in Mathematics and English Language
• Flexibility to work different shifts (including evenings, weekends, or holidays)
• Ability to thrive in fast-paced environment, multitasking while keeping focus on the customer
• Excellent listening skills and an empathetic voice and manner
• Dedication to customer satisfaction
Benefits:
• Flexible work arrangements
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