Sr. Business Travel Consultant

We offer a fantastic work environment, with all the benefits and perks you’d expect from a forward-thinking and people-focussed organisation. And we’re always on the lookout for skilled and motivated individuals to become part of the Gray Dawes family. Take a look at our latest vacancies and make that move!  Location USA } Employment Type Full time  Department Operations  Work Location Remote  Experience Level 3+ years Key Responsibilities Key Responsibilities • Provide accurate and timely quotes and reservations for our clients via Atriis and SABRE GDS • Promote and maintain a “Customer First” culture in all areas, so that service standards are prioritized, and everyone is committed to the on-going achievement and improvement of service standards. • Work closely with other departments to ensure that operational service standards are fully integrated with every other business function so that clients receive “seamless” service. • Be available for incoming calls from clients. • Ability to work as a team in a shared inbox environment. • Thorough knowledge and understanding of how corporate travel fares are built. • Knowledge and understanding of all operational processes and how they fit with the rest of the business. Skills & Requirements Skills & Requirements Experience • Business travel experience • Proficiency with SABRE GDA Attitude & Aptitude • Highly motivated and a true “self-starter” to ensure that goals and targets are consistently met. • Enjoy being part of a busy team and work well with other teams • Ability to remain calm under pressure • Ability to handle multiple projects and willingness to assist in ad-hoc tasks to meet team deadlines Qualities • Confidence • Proactive • Team player • Ability to multi-task • Remain calm under pressure • Personable Skills & Knowledge • High attention to detail – consistent and accurate • Ability to manage time effectively • Excellent oral and written communication skills Other Requirements • Exposure to multiple GDS • Experience with shared inbox in Outlook Other Accountabilities • Put customers first and deliver the best possible service at all time • Adhere to all relevant policies, operating procedures and standards at all times • Attend staff meetings and training sessions as required • Always work with due care and attention to ensure the personal safety of yourself and others • Carry out any other role or task that is commensurate with the spirit and purpose of this job description. • Ability to work in a flexible schedule that could include nights, weekends, and holidays. Apply tot his job Apply To this Job