Program Development and Student Support Coordinator

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Position Title: Program Development and Student Support Coordinator Job Category: Academic Staff Employment Type: Regular Job Profile: Academic Program Manager Job Duties: Are you passionate about shaping the future of higher education and fostering strong partnerships? We are seeking a dynamic individual to join our team as a Program Development and Student Support Coordinator for our online programs in Leadership, Aviation, and Fire, Emergency & Rescue Management. In this role, you will provide outreach to prospective students, educational partners, community partners, and professional organizations. You will also collaborate with academic program directors, advisors, and admissions staff to onboard and support students, including advising related to degree plans and articulation agreements.   A key part of the role involves managing the day-to-day operations of these programs, including course scheduling, enrollment tracking, and managing curricular updates. The Program Development and Student Support Coordinator will play a key role in strategic program growth and development. This work includes recruitment presence at regional and national conferences related to Fire and Emergency Management; coordination of marketing outreach to prospective students; and relationship building with professional organizations. UWO takes pride in offering in-demand degrees in Leadership, Aviation, and Fire, Emergency & Rescue Management that are recognized as leading programs nationally and in the state of Wisconsin. If you are dedicated to enhancing student experiences and building strong educational networks, we invite you to apply for this exciting opportunity.  Key Job Responsibilities: Supports Academic Directors in Program Growth and Development - Conducts market research, supports accreditation and curriculum efforts, tracks performance metrics, manages program budgets, and contributes to strategic planning and alumni engagement.  Outreach to Educational and Industry Partners - Manages articulation agreements and cultivates partnerships with educational institutions and industry organizations to support program growth and transfer pathways.  Student Support - Provides guidance and problem-solving support to prospective and admitted students, facilitates access to student services, and assists with communication regarding program updates.  May manage the unit budget and approve unit expenditures Evaluates existing academic program strategy and makes recommendations to unit leadership for program enhancement Identifies, proposes, and implements new or revised unit operational policies and procedures to comply with regulations, institutional policies, and academic program objectives Serves as the liaison to internal and external stakeholder groups to identify and maintain academic program-related partnerships Leads the development and implementation of academic program initiatives Manages degree programs and/or certificates, high impact practice programming and events, and curriculum development and implementation Provides full service advising resources and services, provides information about educational options and academic requirements, and communicates directly with students regarding all aspects of the advising process Assists stakeholders with preparing and/or maintaining documentation, financial management, and/or reporting requirements related to sponsored grants, contracts, or agreements Department: School of Business Compensation: Starting at $57,000 commensurate with experience Required Qualifications: Two (2) years of experience in a role requiring regular written and verbal communication with diverse stakeholders. Demonstrated proficiency in Microsoft 365 Programs (Word, Excel, PowerPoint, Outlook) Demonstrated ability to build and maintain strong professional working relationships with internal and external constituents   One (1) year of experience working both independently as well as part of a team demonstrating a collaborative approach to problem-solving Preferred Qualifications: One (1) year of experience managing an academic program. Direct experience with student recruitment, admissions, and/or support/retention  Demonstrated proficiency with at least one student information or CRM system (e.g., Salesforce, Navigate, PeopleSoft) One (1) year of employment in higher education  Experience working with technical and/or community colleges  Experience working with professional organizations related to Leadership, Aviation, and Fire, Emergency & Rescue Management   Demonstrated knowledge of trends and issues in online education   Excellent organizational and time management skills  Education: Minimum degree required: Bachelor's degree in business, leadership, public administration, higher education administration or related field  Preferred degree: Master's degree in business, leadership, public administration, higher education administration or related field  How to Apply: Applicants must submit the following documents using the online application: Resume Cover Letter addressing job requirements *Please use your application materials to speak to each of the qualifications for this position as listed above. Be sure to describe your relevant experience and areas of expertise, using specific examples from your work and education history. Applicants must complete all required fields and attach all required documents prior to submitting the online application. All final candidates will be asked to provide names, email contact information, and/or phone numbers for three (3) references, with at least one being from a manager or supervisor, during the interview process.   Note: Once you have attached your materials and submitted your application, you will not be able to go into the system and change them. To Ensure Consideration: Applications received by the end of the day on 03/16/2026 are ensured full consideration. Applications received after that date may be given consideration. Application materials will be evaluated, and the most qualified applicants will be invited to participate in the next step of the selection process. Incomplete and/or late application materials may not receive consideration. Contact Information: For questions regarding your application and additional options to apply, contact Human Resources at recruitment@uwosh.edu or 920-424-1166 Work Authorization Unless otherwise indicated in the job posting, the University of Wisconsin Oshkosh does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. UW Oshkosh is not an e-verify employer; therefore, STEM extensions are not options for work authorization. Legal Notices: Reasonable Accommodations UWO provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact hroffice@uwosh.edu or 920-424-1166. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability. Confidentiality of Applicant Materials UWO is a State agency and subject to Wisconsin's Open Records Law. UWO will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin's Open Records law. In certain circumstances, the identities of "final candidates" and/or the identity of the appointed applicant must be revealed upon request. CBC & Reference Check Policy All candidates for employment are subject to a pre-employment screening which includes a criminal background check, work authorization, and verification of education. It will also require you and your references to answer questions regarding sexual violence and sexual harassment. Annual Security and Fire Safety Report (Clery Act) For the UWO Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see https://uwosh.edu/police/, or call UWO Police Department, at (920) 424-1212 for a paper copy. UW is an Equal Opportunity Employer Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply. The Universities of Wisconsin serve approximately 161,000 students. Awarding nearly 37,000 degrees annually, the Universities of Wisconsin is Wisconsin’s talent pipeline, putting graduates in position to increase their earning power, contribute to their communities, and make Wisconsin a better place to live. Nearly 90 percent of in-state Universities of Wisconsin graduates stay in Wisconsin five years after earning a degree – with a median salary of more than $66,000. The Universities of Wisconsin provides a 23:1 return on state investment. The Universities of Wisconsin also contribute to the richness of Wisconsin’s culture and economy with groundbreaking research, new companies and patents, and boundless creative intellectual energy. The Universities of Wisconsin and its employees are purpose-driven, people-focused, and committed to stewardship. Apply tot his job Apply To this Job