Remote Data Entry Representative – Healthcare Referral Processing, Customer Support & Virtual Team Collaboration (Full‑Time Remote)

Welcome to arenaflex – Where Precision Meets People‑Centric Care

At arenaflex, we pride ourselves on being a leading provider of radiology and imaging services that empower physicians, patients, and healthcare partners. Our mission is to deliver timely, accurate diagnostic information while fostering an inclusive, innovative, and supportive work environment. As a Remote Data Entry Representative, you’ll become an essential link in the chain that ensures referral information flows seamlessly from the point of request to the hands of our clinical teams. Join a company that values excellence, continuous learning, and the well‑being of both its patients and employees.

Why This Role Is a Game‑Changer

Data entry is more than typing; it’s about safeguarding patient information, maintaining compliance, and facilitating the delivery of critical healthcare services. In this remote, full‑time position, you’ll work Monday‑Friday within the 8:00 AM – 6:30 PM MST window, supporting a diverse roster of states including AL, AZ, CO, FL, ID, LA, MO, NE, NC, OK, TX, UT, VA, and WI. Competitive hourly compensation ranging from $15.75 – $19.00 reflects your expertise and dedication.

Core Responsibilities – What You’ll Do Every Day

• Enter, update, and verify patient referral data across multiple proprietary and third‑party platforms, ensuring every detail is accurate and compliant with industry standards.
• Conduct rigorous quality checks on entered information to catch discrepancies before they affect downstream processes.
• Process incoming faxes quickly and efficiently, converting paper‑based referrals into digital records.
• Validate medical scripts and referral documentation to confirm that procedure codes, patient identifiers, and clinical notes align with policy.
• Communicate proactively with internal teams—including scheduling coordinators, billing specialists, and clinical staff—to request missing information or clarify ambiguous entries.
• Collaborate with the Centralized Services Supervisor to prioritize workload, troubleshoot system issues, and suggest process improvements.
• Participate in continuous‑improvement initiatives by providing feedback on workflow bottlenecks and suggesting automation opportunities.
• Adhere to data security and privacy protocols outlined in HIPAA, OSHA, and arenaflex’s internal compliance standards.
• Support additional ad‑hoc projects as assigned, ranging from data audits to special reporting tasks.

Essential Qualifications – What We’re Looking For

• Minimum one year of experience in customer service or data entry, preferably within a healthcare setting.
• Proven ability to type 9,000+ keystrokes per hour with a high degree of accuracy (minimum 98%).
• High school diploma or GED required; ongoing education or certifications in health information management is a plus.
• Exceptional attention to detail, self‑motivation, and an innate problem‑solving mindset.
• Demonstrated capacity to navigate multiple computer screens, browsers, and software applications simultaneously without sacrificing precision.
• Strong written and verbal communication skills, coupled with a professional, courteous demeanor when interacting with internal stakeholders.
• Ability to thrive in a fast‑paced, virtual team environment, meeting tight deadlines while maintaining quality.

Preferred Qualifications – What Sets You Apart

• Experience with electronic health record (EHR) systems such as Epic, Cerner, or similar platforms.
• Familiarity with medical coding (CPT, ICD‑10) or prior exposure to radiology workflow.
• Certificates such as Certified Medical Reimbursement Specialist (CMRS) or Certified Health Data Analyst (CHDA).
• Previous remote work experience, demonstrating strong discipline and time‑management habits.

Key Competencies and Skills

• Communication Proficiency: Clear, concise, and respectful communication across email, chat, and phone.
• Technical Capacity: Comfort with data‑entry software, Microsoft Office Suite, and virtual collaboration tools (e.g., Zoom, Slack).
• Organizational Skills: Ability to prioritize tasks, manage competing deadlines, and keep meticulous records.
• Time Management: Consistently meets productivity targets while balancing quality assurance.
• Thoroughness: Meticulous verification of every data point to support accurate billing and patient care.

Compensation, Benefits, & Perks

arenaflex believes that a motivated workforce is the foundation of exceptional service. In addition to the competitive hourly wage, you’ll enjoy a comprehensive benefits package once eligibility criteria are met:

• Health Coverage: Medical, dental, vision, and life insurance options.
• Retirement Savings: Company‑matched 401(k) plan to help you build a secure future.
• Equity Participation: Employee Stock Ownership Plan (ESOP) enabling you to share in arenaflex’s growth.
• Paid Time Off (PTO) & Holidays: Generous accruals for vacation, personal days, and observed holidays.
• Employee Assistance Program (EAP): Confidential counseling, financial guidance, and wellness resources.
• Professional Development: Access to online training platforms, tuition reimbursement, and internal mentorship programs.
• Remote Work Stipend: A monthly allowance for home‑office essentials such as high‑speed internet, ergonomic furniture, and office supplies.

Work Environment & Culture at arenaflex

While you’ll be based at home, arenaflex creates a collaborative, inclusive virtual community where every voice matters. Our culture is built on these pillars:

• Patient‑First Philosophy: Every task you complete directly influences the speed and accuracy of diagnostic services, improving patient outcomes.
• Innovation Mindset: We continuously explore AI‑driven data validation tools and workflow automation to keep our teams ahead of the curve.
• Diversity & Inclusion: A workforce representing a broad spectrum of backgrounds, perspectives, and experiences.
• Transparency & Trust: Open communication channels with leadership, regular town‑halls, and clear performance metrics.
• Work‑Life Harmony: Flexible scheduling within the designated hours, emphasis on mental health, and encouragement to disconnect after the workday.

Career Growth & Learning Opportunities

Starting as a Remote Data Entry Representative opens pathways to a variety of career trajectories within arenaflex:

• Data Quality Analyst: Advance to a role focused on audit procedures, compliance reporting, and quality improvement initiatives.
• Referral Coordination Specialist: Take on a more client‑facing position, managing complex referral networks and strengthening provider relationships.
• Operations Team Lead: Lead a virtual team of data entry professionals, overseeing performance, scheduling, and continuous‑learning plans.
• Health Information Management (HIM) Roles: Transition into coding, medical records management, or informatics with additional certification support.

arenaflex invests in your development through:

• Annual learning allowances for certifications and courses.
• Regular webinars on healthcare regulations, data security, and emerging technologies.
• Mentorship matching with senior staff who guide career planning and skill building.

Compliance & Ethics

All team members adhere to arenaflex’s Code of Conduct and rigorous compliance standards, including HIPAA, OSHA, and internal policies. Ongoing training ensures every employee understands the importance of privacy, data integrity, and ethical decision‑making.

Physical Demands & Ergonomics

This position is predominantly sedentary, requiring extensive use of a computer keyboard, mouse, and telephone. arenaflex encourages remote employees to set up ergonomic workstations—standing desks, supportive chairs, and proper lighting—to promote comfort and reduce strain.

Application Process & Next Steps

We review applications on a rolling basis and will keep this posting active until the role is filled. If you are detail‑oriented, thrive in a remote environment, and are eager to contribute to a purpose‑driven healthcare organization, we want to hear from you.

Click the link below to submit your resume, cover letter, and any relevant certifications. Our recruitment team will evaluate your application promptly and reach out to qualified candidates for the next steps.

Apply Now – Join arenaflex Today!

Equal Opportunity Statement

arenaflex is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, religion, color, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected characteristic.