Strategy Director; CRM & CX
Position: Experience Strategy Director (CRM & CX)
Location: New York
A leading marketing agency in New York is seeking an Associate Director, Experience Strategy. This role entails overseeing strategic initiatives and delivering high-impact customer experiences. The ideal candidate will have over 7 years of experience in CRM and digital marketing, with a strong emphasis on strategic planning and communication. This position supports a hybrid work model, offering the flexibility to work from home two days a week, alongside competitive salary and benefits.
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