[Remote] Customer Portfolio Manager CPM TX

Note: The job is a remote job and is open to candidates in USA. GE Vernova is seeking a Customer Portfolio Manager who will manage resources and logistics for maintenance activities on customer sites. The role involves acting as a primary contact for customers, providing technical support, and leading a small team while ensuring departmental operations meet established standards. Responsibilities • Act as the single point of contact to the Greek Transactional and MMP customers for timely and satisfactory resolution of concerns covering a wide variety of support services offered for assigned region, product, or coverage area - Responsible for knowledge of assigned region, coverage area, or product lines, their associated configuration installations, and represents the most direct access to all appropriate internal functions to support the customer • Establish and maintain contact to provide on-going technical and business support to assigned customers in designated geographic region or coverage area • Includes direct people management responsibility including staffing and performance development. Utilizes in-depth knowledge of a technical discipline and analytical thinking and technical experience to execute policy/strategy • Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market • Uses some judgment and has some ability to propose different solutions outside of set parameters to address more complicated manufacturing processes with technical variety and/or interdependent production cycles. Uses technical experience and analytical thinking. Uses multiple internal and limited external sources outside of own teams to arrive at decisions • Acts as a resource for colleagues with less experience. May lead small projects with low risks and resource requirements. Explains information; developing skills to bring team members to consensus around topics within field. Conveys performance expectations and may handle sensitive issues Skills • For roles outside of the USA- This role requires advanced experience in the Services & Customer Service Management. Knowledge level is comparable to a Bachelor's degree from an accredited university or college ( or a high school diploma with relevant experience) • For roles in USA - Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 6 years of experience in Job Family Group(s)/Function(s)) • Strong oral and written communication skills • Demonstrated ability to analyze and resolve problems • Ability to document, plan, market, and execute programs • Established project management skills Company Overview • GE Vernova provides energy consulting, gas power, and grid solutions. It was founded in 2024, and is headquartered in Boston, Massachusetts, USA, with a workforce of 10001+ employees. Its website is Apply tot his job Apply tot his job Apply To this Job