**Experienced Senior Manager, Integrated Insights & Strategy – Specialty Care Customer Engagement Platform at arenaflex**
Join arenaflex, a leading global biopharmaceutical company, as we continue to push the boundaries of innovation and excellence in the pharmaceutical industry. As a Senior Manager, Integrated Insights & Strategy – Specialty Care Customer Engagement Platform, you will play a pivotal role in driving strategic thought partnership with our US CEP leadership team, maximizing the performance and effectiveness of our customer-facing teams, and leveraging insights from multiple sources to inform business decisions.
**About arenaflex**
arenaflex is a global biopharmaceutical company that is committed to delivering innovative solutions to patients worldwide. With a rich history of innovation and a strong commitment to excellence, arenaflex has established itself as a leader in the pharmaceutical industry. Our company culture is built on a foundation of collaboration, innovation, and a passion for making a difference in the lives of patients.
**Role Summary**
The Senior Manager, Integrated Insights & Strategy – Specialty Care Customer Engagement Platform will support strategic thought partnership with the US CEP leadership team, maximizing the performance and effectiveness of the customer-facing team by harnessing insights from multiple sources, supporting day-to-day problem-solving, team management, and business partner management. This role requires a proven track record of high-value stakeholder consultancy, with expertise in framing, designing, and executing solutions for challenging business situations.
**Key Responsibilities**
* Support the IIS CEP team to maximize the performance and effectiveness of the customer-facing team by harnessing insights from multiple sources, supporting day-to-day problem-solving, team management, and business partner management.
* Partner with the IIS CEP directors in the areas of strategic planning, analytic and strategic support, optimization of field force deployment, and business planning.
* Leverage deep functional analytic knowledge and exceptional intellectual curiosity to influence senior CEP National Leaders and ensure the highest quality work.
* Support TA sales strategy, including scorecard review with sales and Marketing leaders at regular business review discussions to track performance and share best practices and key insights.
* Support partnership with SCBU cross-functional partners and Commercial Analytics (GCA) colleagues to share and align on insights, strategies, and reporting.
* Support the identification of opportunities and gaps in strategy/tactical execution, develop and implement solutions via frequent interactions with field-based colleagues, brand team leaders, and cross-functional partners.
* Develop a SCBU partnership & PFE collective advantage with learnings to enhance our organizational effectiveness aligned to our Purpose Blueprint 2.0.
* Support field force deployment, including leveraging analytic capabilities to develop optimized field force scenarios for sizing, structure, and targeting.
* Partner with IIS CEP team lead to facilitate cross-functional teams to assess, design, and implement deployment solutions aligned to operating plan and brand strategic priorities.
* Assist in development of tools and resources for leaders to optimize deployment based on local market dynamics, vacancies, and portfolio changes.
* Proactively identify opportunities to drive innovation in our go-to-market model (structure, roles, technology, and/or capabilities).
* Support new and ongoing projects to ensure on-time completion within budget and successful deployment.
* Connect granular task to longer-term strategic initiatives for SCBU.
* Serve as a liaison between leadership, vendors, and key stakeholders to accelerate project success.
* Innovate and bring forward potential solutions to unmet, strategic needs across SCBU functions.
**Essential Qualifications**
* BA/BS Degree required.
* MBA or other advanced professional degree (e.g., PhD, MD, JD) preferred.
* 6 years of previous pharmaceutical, biotech, or medical marketing/sales/consulting experience with a strong knowledge of the pharmaceutical marketplace and deep understanding of the pharmaceutical industry, broader trends in healthcare landscape and economics.
* Excellent analytical skills, including strategic thinking, ability to frame problems and opportunities using supporting data, problem-solving, and measuring impact.
* A thought leader and self-starter, proactively identifying the need for specific analyses and programs, and marshaling the resources to evaluate and resolve the most challenging, strategic issues.
* Excellent communication skills, including presentations, PowerPoint/written, meeting facilitation, and one-on-one/small group.
* Team-orientation and collaborative approach; outstanding listening skills and the ability to manage through influence.
* Exceptional intellectual and analytical curiosity, a creative visionary who can drive innovation.
* Sophisticated executive demeanor, comfortable functioning at the highest levels of organizations; excellent presentation skills, including strong verbal and writing capabilities.
* Ability to work collaboratively in a team environment and to influence and drive change at all levels in an organization.
* Passion for innovation and excellence in achieving results.
**Preferred Qualifications**
* Demonstrated experience in influencing and collaborating with peers, developing and coaching others, overseeing and guiding the work of other colleagues to achieve meaningful outcomes and create business impact.
* Proven track record of driving innovation and excellence in achieving results.
**Skills and Competencies**
* Strong analytical and problem-solving skills, with the ability to frame problems and opportunities using supporting data.
* Excellent communication and presentation skills, with the ability to influence and drive change at all levels in an organization.
* Strong team-orientation and collaborative approach, with the ability to manage through influence.
* Exceptional intellectual and analytical curiosity, with a creative vision for driving innovation.
* Sophisticated executive demeanor, with the ability to function at the highest levels of organizations.
* Strong presentation skills, including strong verbal and writing capabilities.
* Ability to work collaboratively in a team environment and to influence and drive change at all levels in an organization.
**Career Growth Opportunities and Learning Benefits**
* Join a dynamic and innovative company that is committed to excellence and making a difference in the lives of patients.
* Collaborate with a talented team of professionals who are passionate about driving innovation and excellence.
* Develop your skills and competencies through training and development programs, with opportunities for career growth and advancement.
* Participate in a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
**Work Environment and Company Culture**
* Work in a dynamic and innovative company that is committed to excellence and making a difference in the lives of patients.
* Collaborate with a talented team of professionals who are passionate about driving innovation and excellence.
* Enjoy a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
* Participate in a company culture that values diversity, equity, and inclusion, with opportunities for career growth and advancement.
**Compensation, Perks, and Benefits**
* Annual base salary range: $120,800.00 to $201,400.00.
* Bonus target: 17.5% of the base salary.
* Eligibility to participate in our share-based long-term incentive program.
* Comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
* Relocation assistance may be available based on business needs and/or eligibility.
**How to Apply**
If you are a motivated and innovative professional who is passionate about driving excellence and making a difference in the lives of patients, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to our website at [arenaflex.com/careers](http://arenaflex.com/careers).
**Equal Opportunity Employer**
arenaflex is an equal opportunity employer, committed to diversity, equity, and inclusion. We welcome applications from qualified candidates who are passionate about driving innovation and excellence.
**Sunshine Act**
arenaflex reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require arenaflex to provide government agencies with information such as a health care provider's name, address, and the type of payments or other value received, generally for public disclosure.
**EEO & Employment Eligibility**
arenaflex is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability, or veteran status. arenaflex also complies with all applicable national, state, and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. arenaflex is an E-Verify employer. This position requires permanent work authorization in the United States.
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