Manager, IT Governance, Risk & Compliance

Job Description: • Serve as a primary point of contact for Arch Global Mortgage originating requests • Interface with international Arch Global Mortgage stakeholders to understand regulatory, customer, and business drivers. • Triage incoming requests, identify appropriate subject‑matter experts, coordinate inputs, and track responses to completion. • Draft and prepare regulatory responses, customer communications, and supporting materials for review, refinement, and approval by the CISO. • Develop background analysis, control narratives, and documentation used to support external responses. • Create and maintain regulatory‑to‑control mappings demonstrating alignment between Arch Global Mortgage requirements and Arch technology and security controls. • Interpret Arch policies, standards, and control frameworks for Arch Global Mortgage‑specific use cases and escalate gaps or ambiguities. • Support relevant SOC 2 engagements and other audit activities by coordinating evidence collection, drafting control descriptions and response inputs, and managing requests from auditors and internal teams. • Maintain working familiarity with business continuity and disaster recovery (BC/DR) concepts relevant to Arch Global Mortgage. • Partner with the CISO to establish and maintain a calendar of recurring Arch Global Mortgage governance, compliance, and reporting activities. • Draft metrics, summaries, and artifacts used for senior leadership discussions and board or committee materials. Requirements: • Experience in IT governance, risk, compliance, or security risk management within financial services or insurance. • Experience working with global or non‑U.S. regulated businesses strongly preferred. • Experience supporting customer audits and third‑party risk management (TPRM) programs, particularly with banks or large financial institutions. • Prior technical background sufficient to understand, assess, and question technology and security controls. • Strong written communication skills, with experience drafting materials intended for external review. • Familiarity with SOC 2 and BC/DR concepts required (ownership experience not required). • Ability to work across time zones; U.S. West Coast preferred but negotiable, with willingness to overlap with Australian (Sydney) business hours. Benefits: • multiple medical plans plus dental, vision and prescription drug coverage • a competitive 401k with generous matching • PTO beginning at 20 days per year • up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer • basic Life and AD&D Insurance as well as Short and Long-Term Disability • Paid Parental Leave of up to 10 weeks • Student Loan Assistance and Tuition Reimbursement • Backup Child and Elder Care Apply tot his job Apply To this Job