Administrative Assistant – Remote Customer Engagement & Audit Team Support – Flexible Schedule at arenaflex

About arenaflex

arenaflex is a leading public‑sector organization dedicated to safeguarding public resources, promoting transparency, and delivering high‑impact audit services across the state. With a vibrant network of 15 offices, more than 400 dedicated professionals, and a mission rooted in accountability and public trust, arenaflex is synonymous with excellence, innovation, and inclusive workplace culture. Our employees thrive in an environment that celebrates diversity, champions equity, and encourages every individual to bring their whole self to work.

In a rapidly evolving landscape, arenaxflex leverages modern technology, collaborative tools, and flexible work arrangements to empower teams to achieve outstanding results while maintaining a healthy work‑life balance. Whether you’re a seasoned administrative professional or an emerging talent eager to grow, arenaflex offers the platform, mentorship, and resources you need to build a rewarding career.

Why This Role Is a Game‑Changer

Our Remote Administrative Assistant – Customer Engagement & Audit Team Support role is pivotal to the smooth operation of audit engagements across King County. As the connective tissue between audit managers, auditors, external stakeholders, and internal support services, you will ensure that every audit project runs efficiently, complies with policy, and delivers value to citizens. This is more than a clerical position; it is a strategic partnership that influences how arenaflex delivers its core mission.

Key Responsibilities

Working remotely but often traveling to various offices in the King County area, you will be expected to:

• Serve as a liaison between Audit Managers and staff, handling daily communications via phone, email, and collaboration platforms to meet information requests promptly.
• Coordinate office operations to maximize the use of space, equipment, and personnel, ensuring that each location runs like a well‑oiled machine.
• Manage office assets including lease agreements, equipment maintenance, and supply inventories while adhering to budget and policy guidelines.
• Maintain financial stewardship by acting as the purchase‑card custodian, reconciling statements, and overseeing team recognition budgets (gift cards, small tokens of appreciation).
• Facilitate human‑resource functions such as recruitment coordination, interview scheduling, new‑hire orientation, payroll processing, and time‑sheet reviews.
• Support audit logistics including the creation and distribution of audit engagement letters, scheduling entrance/exit interviews, and managing pre‑audit request lists.
• Oversee audit documentation by maintaining electronic and physical files, archiving completed audits, and ensuring compliance with record‑retention policies.
• Track hotline and fraud cases, update activity logs, communicate status to citizens and internal teams, and assist auditors in case management.
• Provide data entry assistance for team‑level reporting, budgeting, and performance metrics as needed.
• Travel as required to various King County offices to provide on‑site support, conduct inventory checks, and foster relationships with local staff.

Essential Qualifications

• Minimum of 3 years experience in administrative support, preferably within a government, audit, or compliance environment.
• Demonstrated ability to interpret and apply organizational policies and procedures.
• Strong knowledge of procurement processes, purchase‑card administration, and budget monitoring.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with cloud‑based collaboration tools (e.g., Teams, SharePoint, Google Workspace).
• Excellent written and verbal communication skills; ability to draft professional correspondence and liaison documents.
• Exceptional organizational skills with a proven track record of managing multiple priorities simultaneously.
• Experience coordinating human‑resource functions such as onboarding, payroll, and time‑keeping.
• Ability to travel within the King County service area on a regular basis (approximately 2‑3 days per month).
• High level of discretion and integrity, especially when handling confidential audit information and financial data.

Preferred Qualifications & Additional Skills

• Bachelor’s degree in Business Administration, Public Administration, or a related field.
• Prior experience supporting audit or investigative teams.
• Familiarity with government‑wide financial systems (e.g., SAP, Oracle Financials) or audit management software.
• Certification in project management (CAPM, PMP) or administrative excellence (CMA, CAE).
• Demonstrated commitment to diversity, equity, and inclusion initiatives.
• Ability to adapt quickly to changing priorities and thrive in a remote‑first work environment.

Core Competencies for Success

• Customer‑Centric Mindset: Anticipate the needs of auditors, citizens, and internal teams and deliver responsive service.
• Analytical Thinking: Review budgets, purchase‑card activity, and time‑sheet data for accuracy and compliance.
• Problem Solving: Identify procedural gaps and propose improvements that streamline workflow.
• Interpersonal Skills: Build rapport with a wide range of stakeholders, from senior managers to external constituents.
• Time Management: Juggle competing deadlines, travel schedules, and administrative responsibilities without sacrificing quality.
• Tech Savvy: Leverage digital tools to manage documents, track inventory, and facilitate virtual collaboration.

Career Growth & Learning Opportunities

arenaflex invests heavily in employee development. As part of our commitment to continuous learning, you will have access to:

• Over 80 hours of structured training each biennium covering topics such as advanced Excel, project management, and public‑sector auditing.
• Reimbursement for professional certifications, tuition, and industry‑specific learning pathways.
• Mentorship programs that pair you with senior audit managers and senior administrative leaders.
• Opportunities to rotate across different audit teams, expanding your exposure to diverse audit scopes and methodologies.
• Leadership pipelines that identify high‑potential employees for supervisory and management tracks.

Work Environment & Culture at arenaflex

Our culture is built on three pillars: Collaboration, Inclusion, and Innovation.

• Hybrid Flexibility: While this position is remote‑first, you’ll benefit from optional hybrid days at any of our 15 state‑wide offices, fostering face‑to‑face connections when desired.
• Equity & Inclusion: arenaflex has an agency‑wide commitment to DEI. Employee resource groups, inclusive policies, and regular equity audits ensure a respectful workplace for all.
• Well‑Being Focus: Comprehensive health, dental, and vision plans; generous paid time off (vacation, sick leave, holidays); and wellness stipends to support mental and physical health.
• Community Impact: Every audit you support contributes to protecting taxpayer dollars, improving public services, and building citizen trust.

Compensation, Perks & Benefits (General Overview)

arenaflex offers a competitive salary commensurate with experience, supplemented by a robust benefits package that includes:

• Full medical, dental, and vision coverage with options for dependents.
• Retirement savings plan with employer matching contributions.
• Generous paid vacation, sick leave, and recognized holidays.
• Flexible work schedules and remote work allowances (home office stipend, high‑speed internet reimbursement).
• Professional development budget and tuition assistance.
• Employee assistance program (EAP) for counseling and personal support.
• Recognition programs that celebrate achievements, milestones, and exemplary service.

How to Apply

If you are ready to bring your administrative expertise, passion for public service, and customer‑focused mindset to a forward‑thinking organization, we encourage you to apply today. Join arenaflex and become an integral part of a team that makes a real difference in the lives of citizens across the state.

Apply Now – Start Your Journey with arenaflex!

Closing Note

At arenaflex, we understand that great work is built on great people. We are committed to removing barriers, fostering growth, and celebrating the diverse talents that each team member brings. Your journey with us will be marked by purposeful work, continuous learning, and a supportive community that values your contributions. Take the next step and apply now—your future at arenaflex starts here.