[Remote] Manager eCommerce Technology

Note: The job is a remote job and is open to candidates in USA. REEDS Jewelers is a family-owned, full-service jeweler and luxury retail company with a strong foundation and a national presence. They are seeking a Manager eCommerce Technology to lead the technical evolution of their Adobe Commerce ecosystem, manage a team of developers, and oversee the architecture and implementation of their digital commerce platform. Responsibilities • System Architecture & Design • Application Integration Diagrams: Design and maintain high-level architecture diagrams showing the relationship between Magento and external systems (ERP, CRM, PIM, and WMS) • Data Flow Mapping: Create detailed Data Flow Diagrams (DFD) to visualize how customer, order, and inventory data move through the system, ensuring data integrity and security (PCI compliance) • State Machine Logic: Develop State Diagrams to define complex lifecycles, such as custom order statuses, RMA processes, and multi-source inventory (MSI) reservations • Full Stack Engineering • Backend Mastery: Architect "upgrade-proof" PHP modules using Magento service contracts, dependency injection, and optimized SQL schemas • Frontend Strategy: Define the frontend architecture, whether optimizing the traditional Luma/Less stack or leading a transition to Headless/PWA (React/Vue) • Performance Optimization: Implement advanced caching strategies (Varnish, Redis) and profile code to ensure sub-2-second page loads • Documentation & Governance • Technical Documentation: Author Architecture Decision Records (ADRs) to document the "why" behind critical technical choices • Issue Resolution: Lead Root Cause Analysis (RCA) for critical system issues and maintain a Technical Debt log to prioritize future refactoring • Workflow Visualization: Document developer and admin workflows, including CI/CD pipelines and automated testing protocols • Leadership & Quality Assurance • Code Review: Enforce strict coding standards and perform deep-dive code reviews to prevent "core hacks" and technical sprawl • Mentorship: Guide senior and mid-level developers, providing clarity on architectural patterns and the "Magento Way." • Security: Oversee the implementation of security patches and Web Application Firewalls (WAF) to mitigate risks Skills • Core: PHP 8.x, MySQL, Magento 2.4.x (Open Source & Adobe Commerce) • Frontend: JavaScript (Knockout.js, RequireJS), Less/Sass, and modern frameworks (React/Vue) • Infrastructure: Linux (Ubuntu/Debian), Nginx, Redis, Varnish, Elasticsearch/OpenSearch • Tools: Git, Jenkins/GitHub Actions, Docker/DDEV • Diagramming: Proficiency in Lucidchart, Miro, Mermaid.js, or Draw.io., Visio • Adobe Certified Professional—Magento Commerce Architect • BSc in Computer Science or Related advanced degree in a related discipline • Minimum of 6 years of solid proven managerial and architectural experience • Experience with Avalara AvaTax, Bloomreach, PIM, Ship Station, Google, Amazon and payment gateway integrations • Proven track record of managing e-commerce technology staff and platforms with $30M+ in annual revenue Benefits • Merchandise discounts • 401(k) • Paid time off • Health/dental/life/LTD insurance Company Overview • Reeds Jewelers is the largest family-owned retail jewelry chain in North America. It was founded in 1946, and is headquartered in Wilmington, North Carolina, USA, with a workforce of 501-1000 employees. Its website is https://www.reeds.com/. Apply tot his job Apply To this Job