Remote Tech Account Manager for Operations Consulting Firm

Hello! Thank you for taking the time to check out our posting. We are seeking strategic team members to lead tech and AI initiatives for growing businesses. Please read this post in its entirety. If you use AI to write your cover letter, we will not review your proposal and you will not be hearing from us. About Us We are a rapidly growing remote consulting firm that supports small businesses through a combination of: - Virtual assistant services - Operations management - Marketing and growth strategy - Technology & AI consulting - Process improvement - Business coaching We take pride in delivering high-quality, scalable solutions to niche problems of various industries. As our firm expands, we’re looking for a skilled and proactive Tech Account Manager to join our collaborative team and lead client-facing projects with confidence and clarity. This is a long-term opportunity offering 20+ hours per week, with strong potential to grow into a full-time role. The ideal candidate is a strategic thinker with strong client relationship skills and a background Tech and AI solutions. Position Overview As a Tech Account Manager, you’ll play a central role in overseeing tech operations and AI solutions projects from concept through execution. You’ll serve as the primary contact for a portfolio of clients, helping them scale their businesses by managing tech stacks, optimizing tools, and integrating AI in an intentional way. Please begin your cover letter with your own definition of scalability. Core Responsibilities - Build and maintain strong internal and client relationships, acting as a trusted partner - Translate client goals into actionable plans and scalable systems - Proactively identify inefficiencies and recommend tech and system improvements - Develop and refine SOPs and documentation to drive process consistency across tech initiatives - Leverage and implement AI-powered tools (e.g., ChatGPT, Zapier, Notion AI, etc.) where appropriate to increase efficiency and output - Monitor project progress and ensure alignment with quality standards Qualifications - At least 1 year of experience in tech and AI - At least 1 year of experience working with a remote team - Experience using AI tools for process automation, documentation, data analysis, and more - Excellent communication skills - both written and verbal - Strong organizational and time management abilities - A proactive mindset and eye for quality and detail - Team-oriented with the ability to lead projects independently - Comfortable managing both strategic planning and tactical execution Availability & Commitment - Must have availability during U.S. business hours - Expect a slow start, ramping up to 20+ hours per week with high potential to build to full-time - Long-term collaboration preferred Why Work With Us? - Fully Remote - Work from anywhere while remaining closely connected with a thoughtful, engaged team - Mission-Driven Work - Support small businesses in building more sustainable, scalable companies - Collaborative Environment - We emphasize clear communication, ownership, and mutual support - Opportunities for Advancement - As we grow, you’ll have the chance to grow with us If you made it this far and are an experienced technical operations professional with a knack for relationship management, cross-functional project delivery, and AI-assisted workflows, we’d love to hear from you. Apply tot his job Apply tot his job Apply To this Job