Respiratory Therapist – Therapy Adherence

Job Description: • Analyze home sleep test results to identify patterns and abnormalities. Communicate findings clearly and effectively to customers. Address customer questions and concerns. • Conduct virtual machine setups for CPAP and BiPAP devices to ensure proper configuration and patient understanding • Titrate CPAP/BiPAP pressure following clinical guidelines to optimize therapy effectiveness • Review and monitor patient compliance data from cloud-connected PAP devices • Identify therapy issues or non-compliance and proactively engage with patients to troubleshoot and resolve • Perform virtual mask fittings and provide recommendations to optimize seal, comfort, and long-term success • Educate patients on proper usage, cleaning, and maintenance of their PAP equipment • Guide patients through resupply schedules and assist in facilitating timely and accurate replacement of masks, cushions, filters, and tubing • Provide empathetic and knowledgeable support to help patients overcome common therapy challenges such as dryness, leaks, or discomfort • Maintain documentation of patient interactions, troubleshooting steps, and follow-up plans in internal systems • Stay up to date on DME products, PAP accessories, and best practices in sleep apnea treatment • Collaborate with internal clinical, support, and logistics teams to ensure smooth coordination of care • Contribute ideas and insights to improve the follow-up program and enhance the patient experience Requirements: • Registered Respiratory Therapist (RRT) with a minimum of 2–3 years of DME experience required • Sleep credential (RRT-SDS or RPSGT) strongly preferred; ideal candidate will be licensed in one of the following: Oregon, New Mexico, Washington, Arizona, New Jersey, West Virginia • Familiar with mask types, resupply guidelines, and best practices for long-term PAP success • Skilled in virtual education, troubleshooting, and mask fittings • Comfortable using telehealth platforms and cloud-based compliance systems • Knowledgeable in Durable Medical Equipment (DME) and Home Medical Equipment (HME), specific to sleep apnea care • Excellent communicator, both written and verbal, and able to maintain patient confidentiality • Thrive in a remote, fast-paced, collaborative environment where priorities can shift—and you're ready to adapt and respond quickly Benefits: • Medical, vision, and dental insurance • 100% of employee medical, vision, and dental premiums covered by the Company • Option to participate in both a medical FSA and dependent care FSA • 401(k) plan with fully matching contributions up to 3% of salary and 50% matching from 3% to 5% of salary • Company paid life-insurance policy • Option to participate in a voluntary pet-insurance policy • Eligible for Paid Time Off in accordance with the company’s policies • Commuter benefits for Seattle-based employees Apply tot his job Apply To this Job