Data and Operations Specialist

The ACLU of Illinois is a prominent organization dedicated to civil rights and liberties, and they are seeking a Data and Operations Specialist to join their Philanthropy and Engagement team. This role involves meticulous data entry, donor acknowledgment, and collaboration with the Finance department to ensure accurate fundraising revenue reporting.

Responsibilities

• Processing gifts and entering them promptly and meticulously into our Customer Relationship Management (CRM) database (currently using Salesforce but transitioning to Blackbaud in 2027)
• Preparing, printing, and mailing personalized gift acknowledgements, working closely with organizational leadership to ensure each letter is signed and directed properly
• Liaising regularly with the Finance team to ensure fundraising and financial revenue accounting matches up accurately
• Build, run, and distribute reports to support donor prospecting and broad supporter engagement efforts of the P&E team
• Maintain a clean Customer Relationship Management (CRM) database, including regularly updating contact information and account ownership
• Present organizational fundraising and engagement trends to P&E colleagues on a monthly basis
• Track and manage event RSVPs, reaching out to event guests for additional information as needed
• Represent the ACLU at community events, including tabling and connecting with supporters to enhance their connection with the organization and our work
• Schedule meetings, order supplies, and provide other operational support to the P&E team as needed
• Support ACLU-IL events and other engagement initiatives as appropriate
• Contribute to the P&E team’s collaborative shared leadership model
• Other duties as assigned

Skills

• Minimum of 1 year of experience in data management, preferably using a Customer Relationship Management (CRM) database
• Demonstrated competence in Microsoft Word, Excel, Outlook, and Teams
• Meticulous attention to detail in research, reporting, and written materials
• Commitment to the ACLU's mission and a willingness to be curious about our work and supporters
• Demonstrated ability to conduct detailed data analysis, summarize findings, and communicate about complex data
• Ability to exercise discretion, uphold the highest level of confidentiality, and exercise good judgment
• Ability to work independently and manage multiple projects with competing deadlines, communicating effectively with teammates when timelines change
• Commitment to the ACLU's mission and a willingness to stay up-to-date on the latest developments in Illinois and activities across the country
• Ability to give and receive professional feedback
• Dedication to fostering a positive and welcoming environment for all people
• Willingness and availability to work outside of normal 9-5 work hours and on weekends as needed
• Prolonged periods sitting at a desk and working on a computer

Benefits

• 15 days of paid vacation in the first year and 20 days of paid vacation thereafter.
• 100% employer-paid premiums for medical, vision, and dental insurance for staff and eligible dependents.
• 6% employer-paid retirement contribution after 1 year without any employee contribution, plus 50% employer retirement match of the first $125 the employee contributes per pay period (there are 2 pay periods per month / 24 pay periods per year).
• 100% employer-paid life insurance; employee assistance program; short and long-term disability insurance.
• Paid parental leave after 1 year.
• Flexible spending account.

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