Claims Preparation Support Clerk - HYBRID

GEICO is a leading insurance company that offers quality coverage to millions of customers. They are seeking a Claims Preparation Support Clerk to assist claims handlers and manage documentation related to claim files.

Responsibilities

• Assists claims handlers in obtaining and/or verifying information pertinent to the handling of claim files
• May research policy for claims and policy information
• Obtains necessary supporting documentation from the involved parties or liability adjuster. Prepares supporting documents
• May coordinate staff adjuster assignments
• May prepare and distribute daily, weekly, and monthly reports
• May set up new loss files for Claims handlers, logs file in and distributes to appropriate claim associates
• May set up CCC files and dispatch to the property damage team
• Manages an outlook mailbox, communicating with internal and external contacts

Skills

• Must be able to work inbound and outbound calls
• Must be able to speak in a clear, empathic and professional manner by telephone
• Must perform duties at a stationary workstation
• Strong decision making, troubleshooting and problem-solving skills
• Must be able to follow instructions and have strong organization skills

Benefits

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

Company Overview