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Business Processing Associate

Remote, USA Full-time Posted 2026-04-22

CI Financial is an independent company offering global wealth management and asset management advisory services. They are currently seeking a Business Processing Associate to join their Client Experience team, responsible for ensuring the timely and accurate processing of financial transactions and providing excellent service to internal teams and third-party institutions.


Responsibilities

  • Conduct adequate analysis of all new financial/transactional request types
  • Analyze and interpret trade requests to make sound decisions to action the request accordingly
  • Ensure proper documentation and appropriate authorization is obtained as per company policies and procedures before processing any transactional requests
  • Handle set ups and/or modifications to existing/ongoing systematic transactions in accounts
  • Communicate with financial advisors and necessary third parties via phone, email, Message serv and/or fax as required
  • Review daily reconciliation and data integrity reports as assigned
  • Handle routine cleanup reports to ensure all client information is accurately reflected in our records
  • Assist with special projects during peak periods as assigned, and contribute to ongoing initiatives undertaken by the department
  • Participate in User Acceptance Testing when required

Skills

  • Minimum 1+ years of experience in an administrative position or Operations back-office environment
  • High school diploma is the minimum requirement
  • Ability to work well under pressure and within time constraints
  • Excellent analytical and problem-solving skills
  • Excellent written and verbal communications skills
  • Keen attention to detail
  • Prior data entry/financial transaction processing experience
  • Extensive knowledge of industry back-office or Operations practices
  • Post-Secondary education (preferably with a focus in Business or Accounting) or equivalent related business experience in the financial services industry is an asset
  • Understanding of investing fundamentals and/or Mutual Funds is considered an asset
  • Completion of the Canadian Securities Course (CSC) or the IFIC Mutual Funds Course is an asset
  • Strong knowledge of Registered Product Legislation (RRSP, RESP, RRIF, LIRA, LIF) is an asset

Benefits

  • Training Reimbursement
  • Paid Professional Designations
  • Employee Savings Plan (ESP)
  • Corporate Discount Program
  • Enhanced Group Benefits
  • Parental Leave Top–Up Program
  • Fitness Membership Discounts
  • Paid Volunteer Day
  • Health insurance coverage
  • Wellness programs
  • Life and disability insurance
  • Retirement savings plans
  • Paid leave programs
  • Education-related programs
  • Paid holidays and vacation time

Company Overview

  • CI Financial provides global wealth and asset management advisory services. It was founded in 1965, and is headquartered in Toronto, Ontario, CAN, with a workforce of 1001-5000 employees. Its website is https://www.cifinancial.com/ci-financial/.

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