Sales Development Representative

Sophos is a global leader in advanced security solutions for defeating cyberattacks. As a Sales Development Representative, you will drive business growth by generating and qualifying sales opportunities, managing outbound prospecting efforts, and collaborating with Account Executives to ensure a smooth transition of qualified leads.

Responsibilities

• Consistently meet and surpass monthly KPIs for Sales Accepted Leads (SALs) and pipeline contribution
• Manage inbound leads effectively, prioritizing responses and crafting action plans that align with company objectives
• Hunt for new logo opportunities and current customer cross-sell opportunities using tools like ZoomInfo, Outreach, LinkedIn Sales Navigator, and more
• Meet and exceed daily activity goals for calls, emails, and other outreach methods to engage prospects
• Engage with prospects through various channels, including phone, email, LiveChat, and SMS, using authentic and persuasive messaging
• Demonstrate a deep understanding of Sophos products and solutions, clearly communicating their value in discovery calls and emails
• Work closely with Account Executives, engineers, and partners to generate strategic campaigns for top-tier results
• Conduct research to identify key decision-makers and map out organizations for effective cold-calling
• Ask insightful questions to uncover customer pain points and business challenges, positioning Sophos solutions as the ideal fit
• Keep Salesforce up to date with lead information, including quotes, conversation notes, and decision-making criteria
• Actively participate in team meetings, contributing feedback to improve prospecting and demand generation initiatives

Skills

• Clear, concise, and persuasive verbal and written communication abilities
• Strong ability to listen and understand customer needs, challenges, and goals
• Thrives under pressure, handling rejection with persistence and turning adversity into an opportunity
• Fearlessly embraces new challenges and confidently engages with prospects, regardless of their title or experience
• Highly results-oriented, motivated to exceed targets and outperform peers
• Skilled at asking insightful questions to uncover customer needs and challenges, and tailoring responses accordingly
• Quick to adjust to changing situations, with the ability to shift approaches based on customer cues or new information
• Positive, collaborative, and supportive of team success while maintaining a high level of professionalism
• Demonstrates the ability to rapidly learn new tools, processes, and technologies to optimize performance
• Maintains high standards of professionalism and ethics in all interactions with prospects and internal teams
• A growth mindset, eager to develop sales skills and progress toward more advanced roles, such as Account Executive or Commercial Account Manager

Benefits

• Employee-led diversity and inclusion networks that build community and provide education and advocacy
• Annual charity and fundraising initiatives and volunteer days for employees to support local communities
• Global employee sustainability initiatives to reduce our environmental footprint
• Global fitness and trivia competitions to keep our bodies and minds sharp
• Global wellbeing days for employees to relax and recharge
• Monthly wellbeing webinars and training to support employee health and wellbeing

Company Overview