Customer Service Representative - Debit Card - Part Time

Description: • Manage large amounts of inbound calls in a timely manner • Follow communication "scripts" when handling different topics • Identify customers' needs, clarify information, research and provide solutions and/or alternatives • Access company and client resources provided to accurately handle the call • Seize opportunities to upsell products when they arise • Skillfully change from one task to another without loss of efficiency or composure • Be available at your desk, maintaining punctuality and attendance at all scheduled times • Remain positive and professional in all customer interactions • Flexibility to cross train as requested Requirements: • Previous 1 year customer service or customer support experience preferred • Previous 1 year call center or office background experience a plus • Basic computer skills • Quick learner and able to work independently • Type 35 words per minute accurately • Strong phone and verbal communication skills along with active listening • Must be 18 years of age • A background check applicable with state and federal laws will be required Benefits: • Starting pay - $14/hour, plus shift differential (extra $1/hr nights & wkds) • Paid Training - typically 3 days in length from 9:00am-6:00pm (EST) Apply Job!