Technical Writer (Contract)

Description: • Create and maintain comprehensive technical documentation including API references, user guides, quick-start tutorials, troubleshooting guides, and implementation documentation • Collaborate with Engineering teams to document new features, APIs, and platform updates, ensuring documentation stays current with product releases • Develop and maintain documentation standards, style guides, and content governance processes to ensure consistency across all technical materials • Work with Product and UX teams to create user-centered documentation that addresses real user needs and pain points identified through user research and feedback • Review and edit technical content created by engineers and other team members, ensuring clarity, accuracy, and adherence to documentation standards • Optimize documentation for discoverability and usability, implementing information architecture best practices and conducting content audits • Gather feedback from users, support teams, and sales to continuously improve documentation quality and identify content gaps • Manage documentation toolchain and publishing workflows using Mintlify, working with technical teams to maintain and optimize our documentation infrastructure • Create visual aids, diagrams, and multimedia content to enhance written documentation and improve user comprehension • Collaborate with Marketing and Sales teams to ensure technical documentation aligns with messaging and supports the customer journey Requirements: • 3+ years of experience in technical writing, preferably in software, AI/ML, or enterprise technology environments • Strong ability to understand and communicate complex technical concepts clearly and concisely to diverse technical audiences • Experience with documentation tools and platforms, particularly Mintlify or similar modern documentation platforms (GitBook, Confluence, Notion, static site generators) • Familiarity with software development workflows, version control systems (Git), and API documentation best practices • Basic understanding of AI/ML concepts and enterprise software platforms, with eagerness to deepen technical knowledge • Excellent research skills and ability to work independently while collaborating effectively with cross-functional teams • Experience with content management systems, markup languages (Markdown, HTML), and documentation-as-code workflows • Bachelor's degree in Technical Communication, English, Computer Science, or related field, or equivalent experience • Portfolio demonstrating high-quality technical writing samples across different content types and audiences • Strong attention to detail and commitment to accuracy in technical content Benefits: Apply tot his job Apply To this Job