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Remote Customer Service Representative - American Airlines

Remote, USA Full-time Posted 2025-11-24

Join Our Team and Take Your Career to New Heights!

We're seeking a highly skilled and enthusiastic Remote Customer Service Representative to join our American Airlines team. As a Customer Service Coordinator, you will have the opportunity to work remotely and provide exceptional service to our customers, while enjoying a competitive salary of $20/hour and amazing benefits.

Job Highlights:

  • Location: Remote (Brownsville, USA)
  • Start Date: Immediate openings available
  • Company: American Airlines
  • Compensation: $20/hour
  • Benefits: Travel perks, health benefits, wellness programs, 401(k) program, and more

Job Responsibilities:

  • Promote and sell air travel to the public or freight forwarders
  • Provide assistance with passenger check-in and load acceptance
  • Interpret authority's rules and regulations for domestic and international travel or shipment shipments
  • Meet and dispatch aircraft within set-up times
  • Provide assistance to troubled passengers and customers
  • Protect company properties and revenue
  • Ensure a safe travel experience for our customers

    • Requirements:

    To be successful in this role, you will need:

    • High school diploma or GED
    • Ability to read, write, and speak English fluently
    • Bilingual language skills (required in some locations)
    • Valid driver's license (as required by local authorities)
    • Ability to work irregular and/or extended hours, including weekends and holidays

    What We Offer:

  • Travel perks: Explore the world with discounted flights and travel benefits
  • Health benefits: Access to medical, dental, prescription, and vision benefits
  • Wellness programs: Tools and resources to support your physical and mental well-being
  • 401(k) program: Retirement savings plan with company contributions
  • Additional benefits: Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and more

    • Diversity and Inclusion:

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