[Hiring] Outbound Call Center Agent @MDS COMMUNICATIONS CORPORATION

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description MDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real purpose—where your efforts help people in need and support causes you care deeply about? As a Communication Specialist at MDS Communications, you won’t just make calls—you’ll make a difference. As an MDS Communication Specialist you will: • Receive in-depth training. • Be assigned to one of four MDS “Teams” that calls on behalf of a set of MDS clients. • Call for 4-8 different clients over the course of an 8 hour day, using predictive dialing equipment. We typically handle about 16-24 completed calls per hour with an average of about 20 - 30 seconds between calls. • Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner using a carefully crafted script that is approved by our clients. • Secure financial gifts from donors and prospective donors on behalf of our clients. • Maintain minimum fundraising and productivity metrics. Qualifications • 1 year or more of successful outbound telemarketing experience • Dedicated wired internet connection • A quiet place to work at home free from normal household interruptions • Basic computer skills. • A commitment and enthusiasm to the charitable and non-profit causes we represent. • A willingness to learn. • Persistence Benefits • $15-$16 per hour for 40 hours shifts (depending on schedule). • Participation in our performance bonus program (MDS paid $635,000 in bonuses in 2024, equating to over $12,000 per week). Top performers consistently earn $8-$10+ in hourly bonus on top of the wages mentioned above. • Paid break time. • Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums. • Paid time off. • The opportunity to transition to working from home after you have established yourself in the call center. • The opportunity to advance to management positions, Inbound Donor Services positions, as well as manage portfolios of $1k-$10k donors for our clients. MDS seeks to promote from within whenever possible. Apply tot his job Apply To this Job