Swing, Dispatcher/Router

The Swing Dispatcher Role is a cross-trained position that fills in for scheduled and non-scheduled absences in the Dispatch Center. The swing is responsible for executing tasks at an expert level and covering staffing gaps to ensure site operations are not affected. Requirements • Provides support to Area Dispatch Supervisor in the overall direction of the Centralized Dispatch Center/Function. • Ensures coverage is provided for dispatchers, as necessary to cover breaks, sick-time and vacation. • Manages cross-training and new hire training process. • Actively participates in improving operations and implementing best practices. • Handles escalations while utilizing the documented processes as outlined. • Partners with dispatchers and routers to resolve route coverage for down routes to optimize route efficiency. • Working with the routers, ensures all work is assigned, both same day and next day, to drivers considering load type management, customer expectations, landfill requirements, and several other factors. • Participates in leadership teams skill development through role playing • Able to have conversations with routers and dispatchers about process and procedure Benefits • Medical, Dental, Vision, Life Insurance and Short Term Disability • Stock Purchase Plan • Company match on 401K • Paid Vacation • Holidays • Personal Days Apply tot his job Apply To this Job