Remote Dispatcher & Project Manager (Pool Repair Experience Required)

Mr. Pool Leak Repair is hiring a remote Pool Leak Detection Phone Tech to support our growing operations in the Dallas–Fort Worth area. This is not an entry-level position — you must have prior experience in pool leak detection or pool repair. If you know your way around pool plumbing, structure, skimmers, or return lines — and you’re ready to work from home, answer calls, quote jobs, and help close deals — this could be the perfect role for you. This is a remote, full-time position with a base salary of $55,000/year plus commissions on closed jobs. You’ll play a key role in communicating with customers, coordinating repair jobs, and helping diagnose issues over the phone. ⸻ Who We Are Mr. Pool Leak Repair is one of the leading leak detection and repair companies in Texas. We’re known for finding and fixing pool leaks that other companies miss — with a focus on accuracy, professionalism, and long-term client relationships. Our team is growing fast, and we’re looking for motivated pros who know the industry and want to grow with us. ⸻ Key Responsibilities • Answer inbound calls from homeowners needing leak detection or repair • Guide customers through our process and ask the right questions to understand the issue • Use your pool knowledge to help identify potential problems over the phone • Quote jobs and explain our pricing, warranties, and repair options • Schedule leak detections and coordinate with field technicians • Document calls and update customer records in our CRM • Follow up on estimates, approvals, and payments ⸻ Requirements • Must have experience in pool leak detection or pool repair (this is non-negotiable) • Based in the Dallas–Fort Worth area (required for regional knowledge) • Excellent spoken and written English • Strong phone communication and customer service skills • Confident quoting high-ticket repairs ($1,000–$5,000+) • Comfortable using apps like Housecall Pro, CRMs, and communication tools • Tech-savvy, detail-oriented, and self-motivated • Must have a quiet home office with reliable internet and phone setup ⸻ Compensation & Benefits • $55,000/year base salary • Commission on every job you help close • Weekly pay cycle • Paid training and onboarding • Flexible hours and work-from-home freedom • Career growth opportunities as we expand statewide • Company bonuses and seasonal incentives ⸻ Schedule • Full-time: Monday–Friday • Remote (work from home) • Occasional weekend calls during peak season (with additional pay) ⸻ Ready to Join a High-Performing Team? If you’re an experienced pool tech who’s ready to ditch the truck and work from home — while still making great money and helping customers every day — we want to hear from you. ⸻ Apply now and become part of the Mr. Pool Leak Repair family! Job Type: Full-time Pay: From $55,000.00 per year People with a criminal record are encouraged to apply Experience: • pool leak detection or pool repair: 1 year (Required) • Customer service or sales: 1 year (Preferred) Location: • Dallas-Fort Worth, TX (Required) Work Location: Remote Apply tot his job Apply To this Job