Receptionist and Facilities Associate
About the position
Responsibilities
• Greet and assist employees and visitors, ensuring a positive experience.
• Validate parking for guests and employees.
• Check, sort, and distribute incoming mail to appropriate departments/individuals.
• Assist with outgoing mail for various departments/individuals by applying postage and taking to the mailroom for pickup.
• Ensure the security and safety of the suite by following established processes for guests and visitors.
• Assist with meetings by securing conference rooms/meeting areas and coordinating necessary supplies/meeting materials.
• Coordinate communications with other departments when applicable related to meetings, such as IT.
• Monitor the main phone line and manage voicemails.
• Stock breakroom and coffee bars with snacks, soft drinks, coffee, creamer, paper products, and utensils daily.
• Take inventory and report on inventory levels to the Corporate Facilities Manager to ensure necessary breakroom and coffee bar items and office supplies are in stock.
• Assist with the setup and coordination of catered meals and maintain the cleanliness of the breakroom.
• Answer and direct general facilities and office-related questions.
• Serve as backup to the Corporate Facilities Manager.
• Other duties as required.
Requirements
• High School Diploma or equivalent and 2 years of front desk or office experience; or an acceptable combination of education and experience.
• Proficient in standard office technology including MS Office Suite (Word, Excel, PowerPoint, Outlook), and comfortable using communication tools such as Zoom and Slack.
• Must have a friendly and professional demeanor.
• Excellent organization and time management skills.
• Ability to work independently at times with minimal direction, to complete tasks in an environment with many interruptions.
• Articulate and demonstrate excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills, ability to exercise tact in dealing with diverse groups of people with various professional backgrounds, personalities, and work styles.
• Ability to effectively give clear and concise information.
• Ability to lift and carry boxes up to 40 lbs.
Benefits
• Multiple health, dental, and vision plans, including medical plans with zero employee premiums
• 401k plan with a company match
• 16 paid holidays, which include 2 floating holidays and a winter shutdown from Christmas Eve through New Year's Day
• Paid Time Off
• Comprehensive maternity and fertility/family building benefits
• Paid bonding leave when a new child joins your family
• Access to on-demand mental health resources
• Life and short and long-term disability insurance
• Pre-tax savings plans
• Paid volunteer time off
• A wide variety of professional development programs, including tuition reimbursement
• Work from home opportunities that foster work/life balance
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