**Experienced Remote Sales and Service Agent – Customer Relationship Management and Sales Development**

Are you a highly motivated and results-driven individual with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment where no two days are the same? We are seeking an experienced Remote Sales and Service Agent to join our team as a full-time, direct hire opportunity. As a key member of our customer-centric team, you will be responsible for engaging with customers, resolving billing issues, and providing proactive support to secure the best coverage for their unique needs. **About Us** At PeopleShare, we are dedicated to providing innovative staffing solutions that connect talented individuals with top clients in various industries. Our mission is to deliver exceptional customer experiences, and we are committed to fostering a culture of excellence, teamwork, and growth. As a Remote Sales and Service Agent, you will be part of a dynamic team that is passionate about making a difference in the lives of our customers. **Job Details** * **Schedule:** Monday-Friday, with flexible hours to accommodate your needs * **Compensation:** Earn up to $40,000 annually, plus performance-based bonuses * **Immediate Hiring:** Start your new career today and enjoy the stability and growth opportunities that come with a permanent, full-time position * **Direct Hire:** Benefits included after 90 days, with a comprehensive benefits package that includes health, dental, and vision insurance, as well as 401(k) matching **Why Join Us as a Remote CSR/Sales Rep?** * **Permanent, Full-Time Position:** Enjoy the stability and growth opportunities that come with a full-time role * **Bi-Weekly Pay & Equipment Provided:** All the tools you need to succeed, delivered right to your door * **Dynamic Work Environment:** Thrive in a fast-paced call center where no two days are the same * **Customer-Centric Mission:** Be part of a team dedicated to delivering exceptional customer experiences * **Career Growth Opportunities:** Enjoy opportunities for professional growth and development, with a comprehensive training program to help you succeed **Your Role as a Remote CSR/Sales Rep** * **Engage with Customers:** Utilize your active listening skills to fully understand and address customer needs * **Problem-Solving Excellence:** Resolve billing issues, process policy changes, and guide customers through benefit claims with empathy and accuracy * **Brand Ambassador:** Represent the company with professionalism and a commitment to providing top-notch service * **Proactive Support:** Assist customers in securing the best coverage by recommending additional products that meet their unique needs **What You Need to Succeed as a Remote CSR/Sales Rep** * **Reliable Work History:** Demonstrated commitment with no more than 4 jobs in the past 10 years * **Education:** High school diploma or GED * **Workspace:** A quiet, distraction-free environment with a dedicated hard-wired phone line * **Clear Background Check:** Must be able to pass a comprehensive background screening **Essential Qualifications** * **Sales and Customer Service Experience:** A minimum of 2 years of experience in sales and customer service, with a proven track record of success * **Communication Skills:** Excellent verbal and written communication skills, with the ability to effectively communicate with customers and colleagues * **Problem-Solving Skills:** Strong problem-solving skills, with the ability to analyze complex issues and develop effective solutions * **Time Management Skills:** Excellent time management skills, with the ability to prioritize tasks and meet deadlines **Preferred Qualifications** * **Industry Knowledge:** Knowledge of the insurance industry, with a strong understanding of insurance products and services * **Technical Skills:** Proficiency in CRM software, with experience using tools such as Salesforce or similar platforms * **Language Skills:** Bilingual or multilingual skills, with the ability to communicate with customers in multiple languages **Skills and Competencies Required for Success** * **Customer Focus:** A strong customer-centric approach, with a focus on delivering exceptional customer experiences * **Results-Oriented:** A results-driven approach, with a focus on meeting and exceeding sales targets * **Communication Skills:** Excellent verbal and written communication skills, with the ability to effectively communicate with customers and colleagues * **Problem-Solving Skills:** Strong problem-solving skills, with the ability to analyze complex issues and develop effective solutions * **Time Management Skills:** Excellent time management skills, with the ability to prioritize tasks and meet deadlines **Career Growth Opportunities and Learning Benefits** * **Comprehensive Training Program:** Enjoy a comprehensive training program to help you succeed in your role * **Mentorship:** Benefit from mentorship and coaching from experienced colleagues and leaders * **Professional Development:** Enjoy opportunities for professional growth and development, with a focus on helping you achieve your career goals * **Recognition and Rewards:** Enjoy recognition and rewards for your hard work and achievements, with a focus on celebrating your success **Work Environment and Company Culture Highlights** * **Dynamic Work Environment:** Thrive in a fast-paced call center where no two days are the same * **Customer-Centric Mission:** Be part of a team dedicated to delivering exceptional customer experiences * **Collaborative Culture:** Enjoy a collaborative culture that values teamwork and open communication * **Recognition and Rewards:** Enjoy recognition and rewards for your hard work and achievements, with a focus on celebrating your success **Compensation, Perks, and Benefits** * **Competitive Salary:** Earn up to $40,000 annually, plus performance-based bonuses * **Bi-Weekly Pay:** Enjoy bi-weekly pay, with a comprehensive benefits package that includes health, dental, and vision insurance, as well as 401(k) matching * **Equipment Provided:** All the tools you need to succeed, delivered right to your door * **Flexible Hours:** Enjoy flexible hours to accommodate your needs, with a focus on work-life balance **Conclusion** If you are a highly motivated and results-driven individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. As a Remote Sales and Service Agent, you will have the opportunity to work in a dynamic, fast-paced environment where no two days are the same. With a comprehensive training program, mentorship, and recognition and rewards for your hard work and achievements, you will have the opportunity to grow and develop your career in a supportive and collaborative culture. Apply today and take the first step towards a rewarding and challenging career as a Remote Sales and Service Agent! Apply for this job