[Hiring] Account Manager @091 Cigna Health & Life Ins. Co.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Account Manager in Global Health Benefits will be responsible for managing a book of business within our small-to-medium group segment for existing global accounts. This consists of managing renewals for the block of business, adding/selling additional business to existing accounts, and converting accounts to a higher level of products/services. As owner of this block of business, there is a responsibility to manage client relationships, while providing consultative and proactive solutions, supporting their global needs. Role is Incentive Compensation (IC) eligible. • Client and customer facing responsibility for day-to-day support of client needs. • Provide consultative pro-active information/recommendations with clients on an ongoing basis. • Manage a block of business approximately 150-200 small-to-medium accounts and average of $7M-$9M in total premium. • Possess knowledge of the practices, techniques, and tools associated with outstanding consultative service to clients and customers. • Responsible for renewals on existing block of business. • Upsell/cross-sell additional product lines within Cigna Global and other matrix partners. • Educate clients about Cigna Global updates/changes related to compliance or processes. • Handle and resolve escalated issues related to eligibility, premium/invoicing, and/or service-related matters. • Thorough understanding of health service products & services, and the operating requirements to support client management plan goals and sales processes. • Utilize organization's sales information systems to document pertinent client information. Qualifications • Bachelor's degree preferred or equivalent work experience; high school diploma or equivalent required. • 2+ years Account Management and/or client-facing sales experience required. • International experience with multinational clientele required. • Strong background or experience in marketing, account management, account service, sales, or other areas requiring significant client and customer interaction. • Excellent organization, efficiency, negotiation and presentation skills. • Ability to effectively manage productive meetings. • Strong written and verbal communication skills required. • Client and customer focus with the ability to build rapport and be a team player within the Cigna Healthcare organization. • Ability to analyze and solve problems created and presented by the business environment, regulations, internal processes, and system limitations. • Ability to exercise independent judgment within established company guidelines. • Familiar with multiple software and system-based applications, such as Microsoft 365, Outlook, database & spreadsheets (i.e. Excel), and Salesforce. • Must be willing to travel in support of client and organizational meetings. • Health and Life Insurance License or ability to obtain required. Requirements • If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. • This role is also anticipated to be eligible to participate in an incentive compensation plan. Benefits • Comprehensive range of benefits, with a focus on supporting your whole health. • Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. • 401(k) with company match. • Company paid life insurance. • Tuition reimbursement. • A minimum of 18 days of paid time off per year and paid holidays. Apply tot his job Apply To this Job