[Remote] Cabinet Software Support Technician
Note: The job is a remote job and is open to candidates in USA. Cyncly is a global technology powerhouse transforming customizable products and spaces. The Cabinet Software Support Technician will provide technical assistance to customers, including online support and demonstrations, while representing the company at industry trade shows.
Responsibilities
• Providing one-on-one online support to our customers.
• Providing help to our Customers through the Team Support system.
• Providing online technical demonstrations of our product to potential customers.
• Answering technical questions from prospective customers by phone.
• Representing Mozaik at industry trade shows.
• Participate in product development meetings
Skills
• Experience within the custom cabinet industry is required.
• Knowledge of cabinet manufacturing machinery is an asset, 1 year of Mozaik software usage is preferred.
• Experience with CNC machinery is an asset.
• Experience with cabinet manufacturing software.
• Strong communication skills are required.
• Technology skills are an asset.
Company Overview
• Cyncly offers software solutions connect designers, retailers and manufacturers through intuitive software, and integrated management tools. It was founded in 2022, and is headquartered in Laval, Quebec, CAN, with a workforce of 1001-5000 employees. Its website is https://www.cyncly.com.
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