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Experienced Customer Service Representative – Airline Industry Expertise with Competitive Hourly Rate and Comprehensive Benefits Package

Remote, USA Full-time Posted 2025-11-24

Introduction to Blithequark

At blithequark, we are on a mission to revolutionize the airline industry by providing exceptional customer service, innovative solutions, and unparalleled career opportunities. As we continue to grow and expand our operations, we are seeking talented and dedicated individuals to join our team. Our goal is to become the best airline in the history of aviation, and we invite you to be a part of this exciting journey. With a strong commitment to diversity, equity, and inclusion, we believe that everyone deserves an equal opportunity to succeed and thrive in their careers.

About Our Team

Our Advanced Technology team is a global and diverse group of individuals who are passionate about pioneering technology to make blithequark the best airline in the history of flight. We are looking for a highly skilled and experienced Rnking director, ML Engineering and Data Operations to join our team. This critical role will be responsible for enterprise-wide ML Engineering and Platform environment, requiring an elevated level of technical expertise in building enterprise-wide large data frameworks and being the expert in all stages of data and software lifecycle management processes.

Job Summary

We are seeking a committed and talented individual to join our Data Engineering team. The association is responsible for driving data-driven insights and innovation to enable the Data Engineering and AI needs for business and operational initiatives with a digital core. This role will frequently collaborate with colleagues, data scientists, and ML engineers to design and enable key subsystems of the Data Platform, optimize operational critical metrics, and establish processes and best practices. As part of the platform team, this role will work with innovative cloud technologies from AWS and other ecosystems, including but not limited to Wind stream, OpenTelemetry, OpenLineage, Marquez, Great Expectations, and others.

Key Responsibilities

  • Collaborate with development teams and other division leaders/partners to provide innovative technical solutions that enable business capabilities.
  • Participate and lead in the design and development of creative batch and streaming data applications using AWS technologies. Support large-scale data pipelines in a distributed and scalable environment. Enable and optimize production AWS environment for data infrastructure and structures.
  • Establish containers and Serverless platform with cloud infrastructure.
  • Provide the team with technical direction and approach to be undertaken and guide them in the resolution of questions/issues.
  • Work closely with cross-functional teams to ensure seamless integration of data engineering solutions with business operations.

Essential Qualifications

To succeed in this role, you will need:

  • A bachelor's degree and 8+ years of professional experience.
  • 4+ years of professional experience managing infrastructure and data pipelines using Cloud Solution, Terraform, PySpark, Wind stream, or similar technologies.
  • 2+ years of experience leading a team that designs, develops, or supports solutions on AWS.
  • Working knowledge of common AWS technologies - EC2, S3, IAM, Lambda, Paste, SNS, others.
  • General familiarity with other AWS technologies.
  • Working knowledge with CI/CD tools, SQL, Python, Spark, Version control system, JIRA.
  • Hands-on experience with any object-oriented programming language.
  • Must be legally authorized to work in the US for any employer without sponsorship.

Preferred Qualifications

To stand out from the crowd, you will need:

  • AWS Certification - Solutions Architect, DevOps Engineer, or similar.
  • Experience with Data Quality tools - Great Expectations, Deequ, or similar.
  • Excellent knowledge and experience with Linux operating system or Windows.

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to providing our employees with opportunities for growth and development. Our comprehensive training and development programs are designed to help you build new skills, enhance your knowledge, and advance your career. With a strong focus on innovation and technology, you will have the opportunity to work with cutting-edge tools and technologies, collaborate with talented professionals, and contribute to the development of innovative solutions that shape the future of the airline industry.

Work Environment and Company Culture

Our work environment is dynamic, collaborative, and inclusive. We believe in fostering a culture of diversity, equity, and inclusion, where everyone feels valued, respected, and empowered to contribute their best work. With a range of employee resource groups, social events, and community outreach programs, you will have the opportunity to connect with colleagues, build relationships, and make a positive impact on the communities we serve.

Compensation, Perks, and Benefits

We offer a competitive hourly rate of $25/hour, as well as a comprehensive benefits package that includes:

  • Health and wellness benefits, including medical, dental, and vision insurance, health savings accounts, and wellness programs.
  • Financial benefits, including retirement plans, employee stock purchase plans, and travel discounts.
  • Protection benefits, including life insurance, accidental death and dismemberment insurance, and short-term and long-term disability insurance.
  • Time-off benefits, including paid vacation days, paid holidays, and sick leave.
  • Education assistance, including tuition reimbursement and training programs.
  • Career advancement opportunities, including training and development programs, and opportunities for advancement within the company.
  • Employee assistance programs, including counseling and support services.
  • Travel benefits, including backup travel awards and discounted or free airline tickets for personal travel.
  • Work-life balance initiatives, including flexible work arrangements and employee recognition programs.

Conclusion

If you are a motivated and talented individual who is passionate about delivering exceptional customer service, driving innovation, and advancing your career, we invite you to apply for this exciting opportunity at blithequark. With a strong commitment to diversity, equity, and inclusion, we believe that everyone deserves an equal opportunity to succeed and thrive in their careers. Join our team and be a part of our mission to become the best airline in the history of aviation.

Apply now and take the first step towards an exciting and rewarding career with blithequark. Apply Job!

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