**Experienced Customer Success Representative – Flexible Remote Work Opportunity with Unlimited Growth Potential at blithequark**

Are you a motivated and people-oriented individual seeking a career in customer success? Do you thrive in fast-paced environments where growth and development are encouraged? Look no further than blithequark, a leading provider of supplemental insurance solutions, where we're currently expanding our national remote team. As a Customer Success Representative at blithequark, you'll be the primary point of contact for clients, helping them understand their insurance benefit options and ensuring they receive top-tier support. With no previous experience required, this role is perfect for individuals seeking flexible remote work, a strong support system, and a dynamic environment where growth and development are encouraged. **About blithequark** At blithequark, we take pride in offering more than just a job. We're focused on creating meaningful career opportunities where individuals can grow professionally while making an impact. With over six decades in the supplemental insurance industry, we've built a strong reputation for service, stability, and long-term career paths. Our commitment to recognizing effort, promoting from within, and giving our team members the flexibility they need to succeed in both their personal and professional lives sets us apart from other companies. **Key Responsibilities** As a Customer Success Representative at blithequark, you'll be responsible for: * Communicating with clients via phone, email, text, and scheduled Zoom calls to ensure they receive prompt, accurate, and courteous service * Answering questions and guiding customers through their benefit options, providing solutions to their concerns and needs * Keeping client records up to date and organized using internal systems, ensuring seamless communication and collaboration with the virtual team * Delivering exceptional customer service with a problem-solving mindset, resolving issues and exceeding client expectations * Collaborating with a virtual team while managing your own day-to-day workflow, prioritizing tasks and meeting deadlines **What You Bring** To succeed in this role, you'll need to possess: * Strong communication skills and a professional, people-first attitude * Self-motivation with good time management and organizational skills, able to work independently and as part of a virtual team * Tech comfort: able to use tools like Zoom, email, and digital tracking systems * A willingness to learn and grow, with a passion for delivering exceptional customer service * The ability to work in a fast-paced environment, adapting to changing priorities and deadlines **What We Offer** As a Customer Success Representative at blithequark, you'll enjoy: * A fully remote work environment with flexible scheduling options, allowing you to work from anywhere and maintain a healthy work-life balance * Weekly pay through commission with no cap on bonuses, providing a competitive income and opportunities for growth * Union-supported benefits including life, health, and retirement coverage, ensuring your well-being and security * Comprehensive onboarding and continuous training, providing the skills and knowledge you need to succeed in this role * A performance-based path to career advancement and leadership, recognizing your efforts and promoting from within **Career Growth Opportunities** At blithequark, we believe in recognizing effort, promoting from within, and giving our team members the flexibility they need to succeed in both their personal and professional lives. With a strong focus on career development and growth, you'll have opportunities to: * Develop your skills and knowledge through comprehensive training and mentorship programs * Take on new challenges and responsibilities, advancing your career and earning recognition * Collaborate with a talented team of professionals, sharing ideas and best practices to drive success * Pursue leadership opportunities, developing your skills and expertise to become a leader in the industry **Work Environment and Company Culture** At blithequark, we're committed to creating a positive and inclusive work environment that supports the well-being and success of our team members. Our company culture is built on: * A strong sense of community and teamwork, with a focus on collaboration and mutual support * A commitment to diversity, equity, and inclusion, ensuring that everyone feels valued and respected * A focus on work-life balance, providing flexible scheduling options and promoting a healthy work-life balance * A culture of continuous learning and growth, with opportunities for professional development and advancement **Compensation and Benefits** As a Customer Success Representative at blithequark, you'll enjoy a competitive compensation package, including: * Weekly pay through commission with no cap on bonuses * Union-supported benefits including life, health, and retirement coverage * Comprehensive onboarding and continuous training, providing the skills and knowledge you need to succeed in this role * A performance-based path to career advancement and leadership, recognizing your efforts and promoting from within **How to Apply** If you're a motivated and people-oriented individual seeking a career in customer success, we encourage you to apply today. Our hiring team will reach out within 24 to 48 hours to schedule a virtual interview. No previous experience is needed – just bring your motivation and drive, and we'll provide the rest. Apply now and take the first step towards a rewarding career at blithequark. Apply to this job Apply for this job