Remote Front End Pharmacy Technician, Specialty

**Job Description:**

**Must reside in Florida, Arizona, Michigan, or Pennsylvania**

**Job Summary:**

Responsible for entering new prescriptions for patients, processing exceptions, making contact with physician offices and patients. Assists in Back End efforts such as picking, packing, and manifesting based on business needs.

**Job Responsibilities:**

+ Provides pharmacist call back and/or patient quality assurance support.

+ Responsible for entering patient demographics and prescription into the data processing system.

+ Works with new patient/new referral imaging folder.

+ Loads insurance plan and coordination of benefits into the data processing system for new patient/new referrals.

+ Participates in the review/audit of test claims for new patient/new referral.

+ Handles processing of reorders and emails distribution as needed.

+ Responsible for image indexing, AE report filing,

+ Provides primary support and expertise for specialized programs such as ETT or Pharma.

+ Performs the job responsibilities listed for programs that require special handling or provide support for specific disease states.

+ Other registered and/or licensed responsibilities as judgement or necessity dictate.

About Walgreens

Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations, and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

**Job ID:** 1682775BR

**Title:** Remote Front End Pharmacy Technician, Specialty

**Company Indicator:** Walgreens

**Employment Type:**

**Job Function:** Customer Contact Center

**Full Store Address:** 108 WILMOT ROAD,DEERFIELD,IL 60015

**Full District Office Address:** 108 WILMOT ROAD,DEERFIELD,IL,60015-05108-00001-Y

**External Basic Qualifications:**

+ High school diploma from an accredited school or equivalent GED.

+ Must obtain active technician license or certification (e.g., PTCB or ExCPT if the state requires it)within the first 90 days and maintain an active technician license or certification.

+ At least 1 year of work experience in healthcare, specialty pharmacy, PBM and/or call centersettings.

+ Experience providing customer service to internal and external customers, including meetingquality standards for services, and evaluation of customer satisfaction.

+ Basic knowledge of and skills using MS Windows, MS Office Suite and/or similaroperating/software programs.

**Preferred Qualifications:**

+ Good verbal and written communication and interpersonal skills with the ability to communicate in a diplomatic and confidential manner.

+ PTCB or ExCPT certification

We will consider employment of qualified applicants with arrest and conviction records.

An employee in this position can expect an hourly rate between $16.50 to $22.00. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law. This job posting will remain open for 5 days from the job posting date. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits.

\#VHDEI

**Shift:**

**Store:**