**Experienced Customer Service Representative – Gonzales at blithequark**
Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we want to hear from you! blithequark, a leading Consumer Finance company, is seeking an experienced Customer Service Representative to join our team in Gonzales.
**About blithequark**
blithequark, one of America's largest privately-owned Consumer Finance companies, has been helping individuals achieve their financial goals for over 80 years. With a strong commitment to customer satisfaction and a focus on community development, we've built a reputation as a trusted partner in the financial services industry. Our team of dedicated professionals is passionate about delivering exceptional service and creating long-term relationships with our customers.
**Why Join blithequark?**
At blithequark, we believe that our employees are the key to our success. That's why we offer a comprehensive benefits package, including:
* **Skill development & growth opportunities**: We invest in our employees' growth and development, providing training and mentorship to help you achieve your career goals.
* **Complete position-based training program**: Our comprehensive training program ensures that you have the skills and knowledge you need to excel in your role.
* **Coaching and mentorship**: Our experienced coaches and mentors will guide you every step of the way, helping you navigate challenges and achieve success.
* **Strong hire-from-within policy**: We believe in promoting from within, so you'll have opportunities to advance your career and take on new challenges.
* **Comprehensive benefit package**: Our benefits package includes medical, dental, and vision coverage, as well as 401(k) matching and paid time off.
* **Awards, recognition, & appreciation**: We celebrate our employees' achievements and show our appreciation for their hard work and dedication.
**Essential Job Functions**
As a Customer Service Representative at blithequark, you'll be responsible for:
* **Demonstrating a high level of customer assistance** by phone and in-person, ensuring that every customer interaction is positive and memorable.
* **Receiving and recording payments** in customer accounts, maintaining accurate and up-to-date records.
* **Marketing to current and former customers** over the phone and in-person, identifying opportunities to grow our business and increase customer satisfaction.
* **Maintaining and securing cash drawer and accounting activities**, including balancing and preparing deposits, to ensure the integrity of our financial systems.
* **Performing office administrative activities**, such as checking branch mail, filing, and office supplies, to maintain a clean and organized workspace.
* **Investigating credit and processing loan applications**, ensuring that our customers receive the financial solutions they need to achieve their goals.
* **Performing all other duties and responsibilities** as assigned, demonstrating flexibility and a willingness to adapt to changing circumstances.
**Required Qualifications**
To be successful in this role, you'll need:
* **A high school diploma or equivalent**, demonstrating a strong foundation in basic math and communication skills.
* **Effective communication and time management skills**, enabling you to interact with customers, colleagues, and management in a professional and efficient manner.
* **Reliable personal transportation with insurance**, ensuring that you can travel to and from work safely and conveniently.
* **Ability to stand and sit for long periods of time**, as well as lift and maneuver up to 20 pounds, to meet the physical demands of the role.
**How to Apply**
If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we want to hear from you! To apply, click the link below or text "TLJobs" to 601-565-4541.
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Don't miss this opportunity to join a dynamic team and start your career with blithequark today!
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