Program Manager - Digital Scheduling and Access

Job Description: • The Digital Scheduling and Access Program Manager will be responsible for overseeing and providing strategic support to the EIS Cadence and MyChart teams, ensuring successful project oversight, prioritization, resource management, and data analysis. • This role will provide leadership, guidance, and direction for the Digital Scheduling project, collaborating with operational stakeholders to optimize scheduling and promote the use of digital tools. • In this role, you will lead the long-term digital scheduling and access program implementation and optimization plans, identifying and mitigating risks with program stakeholders. • You will be responsible for developing and maintaining strong relationships with key stakeholders, including clinical and operational leaders, IT teams, and vendors. • You will also be responsible for monitoring and reporting on project progress, providing regular updates to senior leadership. • The ideal candidate will have a strong background in healthcare operations and project management, with experience in digital scheduling and access tools. • You should have a demonstrated ability to lead cross-functional teams, manage complex projects, and communicate effectively with stakeholders at all levels of the organization. • Additionally, you should be comfortable working in a fast-paced, dynamic environment and be able to adapt quickly to changing priorities. Requirements: • Five (5) plus years’ experience in portfolio, program, and/or project management with a successful project management track record in full life cycle information technology implementation projects, with a proven record of execution to time and budget. • Healthcare IT portfolio or program management with the ability to manage large-scale IT systems implementations preferred. • Epic, or other supporting software certified in relevant module required. • Related work experience in clinic/outpatient healthcare setting, and/or clinic call center preferred. • High School Diploma/GED. • Bachelor’s degree in Healthcare, Management, Business or related field preferred. • Epic Certification in one or more of the following modules: Cadence, MyChart, Referrals, and/or Ambulatory. Benefits: Apply tot his job Apply To this Job