Senior Operations Project Manager

Job Description: • Lead and implement operations-focused projects, ensuring alignment with the company's strategic goals • Develop and enforce standards for operational project tracking, managing communication and documentation with internal teams and stakeholders • Create and maintain detailed project timelines, ensuring clear milestones and deliverables for operational initiatives • Collaborate across departments (e.g., engineering, business development, marketing, legal, etc.) to ensure seamless integration of operations into broader company functions • Proactively identify operational inefficiencies, bottlenecks, or risks, and develop solutions to prevent potential issues • Ensure compliance with internal and external policies related to operations, including vendor and partner management • Assist in the creation of Scopes of Work (SoWs) and Master Service Agreements (MSAs) for operational processes and custom projects • Maintain operational budgets, ensuring cost-effective execution of all projects • Provide ongoing training and support to team members on operational best practices, tools, and methodologies • Track and report on operational KPIs and metrics, ensuring consistent performance and continuous improvement Requirements: • Financial technology systems experience (ZIPhq, NetSuite, Concur/ Brex) • 5+ years of experience managing operational projects • Strong communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels • Proven experience with project management tools (e.g., Confluence, Jira, Basecamp, G Suite) • Ability to quickly learn new software and tools as needed • Strong time-management skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment • Experience driving operational improvements and implementing best practices • Ability to work both independently and within a collaborative, team-oriented environment • PMP certification or similar (preferred) • Experience working in a high-growth, entrepreneurial environment • Prior experience in the gaming, entertainment or fintech industry is a plus Benefits: • 100% company-paid medical, dental, and vision plans • Unlimited Flexible Time Off • Personalized career roadmap for each employee • Professional development through training and educational opportunities Apply tot his job Apply To this Job